Processing Specialist I

The Processing Specialist I is responsible for maintaining knowledge of and implementing processes for payment products including development, balancing, settlement, and support systems for such products. Principal Duties And Responsibilities Performs a variety of daily tasks associated with the Payments and Prepaid products, including but not limited to: reviewing reports, preparing correspondence, and settlement. Assist with correspondence related to the ITS Prepaid Payroll program. Assists clients with inquiries and/or problem resolution in a professional and composed manner, research to identify and resolve problems in a timely matter and escalate to supervisor as appropriate.Assist and provide support to others in the department during absences. Non-Essential Functions: Performs other duties as assigned. Qualifications EDUCATION AND/OR EXPERIENCE Associate degree in a business-related field, required.1-3 years’ experience as a teller, or similar role in a retail banking environment, or alternate work-related experience of 3+ years, required. Knowledge, Skills, And Abilities Ability to organize and prioritize work and meet strict deadlines in a fast-paced environment.Advanced data entry accuracy and attention to detail required. Experience using Microsoft Office; highly proficient with Microsoft Excel.Independent critical reasoning.Excellent verbal, written, and interpersonal communication skills.