Processing Clerk

About the role

ETS-Lindgren is recognized as the leading supplier of energy management solutions for the industrial and commercial markets. With a legacy of engineering excellence, ETS-Lindgren has built a multinational organization that brings together deep expertise across RF, EMC, MRI, and wireless technologies. With operations spanning North America, Europe, and Asia, ETS-Lindgren is structured to support our customers' advanced test, measurement, and shielding solutions. We advance innovation through people, partnerships, and purpose.

Responsibilities

• Inspect and log incoming customer equipment for damage, document issues, and verify the quantity and quality of incoming Service Request Orders
• Ensure all data is processed in a timely and efficient manner
• Provide technical assistance and support to related products
• Collaborate with internal teams, including engineering, customer service, sales, project management, quality, and manufacturing to resolve customer issues
• Accurately enter customer requests into the company's ERP system database, ensuring proper recording, documentation, and closure
• Assist in maintaining a clean and organized work environment and comply with all organizational policies and procedures
• Support Field Service personnel with shipping and receiving equipment

Requirements

• High School diploma or equivalent, with at least 2 years of experience in a similar role
• Proficiency in Microsoft Office
• Experience using an ERP system
• Excellent data entry and typing skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Excellent organizational and time management skills
• Good verbal and written communication skills

Benefits

• Medical (with Health Savings Account), Dental, and Vision Insurance
• Healthcare Flexible Spending Account
• 401(k) Retirement Plan with company match
• Stock Purchase Plan with company match
• Company Paid Basic Life Insurance
• Paid Vacation, Sick Leave, Bereavement Leave, & Holidays
• Parental & Caregiver Leave
• Employee Education Assistance Program
• Employee Assistance Program
• Employee Appreciation Incentives (Birthdays, Recognition Awards, etc.)
• PPE Reimbursement
• Gym Membership Reimbursement