Processing Clerk
About the role
Be Part Of a Manufacturer Like No Other. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.
Responsibilities
- Research and resolve customer issues.
- Using pre-determined pricing schedules, provides customers with a written pricing quote for various BLM products and parts.
- Answer customer questions about pricing, order placement, order updates, and status of shipping orders.
- Resolves customer issues and complaints as they relate to product orders and directs larger complaints to the appropriates teams or managers.