Processing Clerk

At Quality Loan Service Corp and our affiliate companies, we have years of expertise in representing financial institutions across a wide range of banking law matters. With offices in Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, we offer opportunities across multiple locations. Our workplace is a supportive, collaborative environment where your contributions truly matter. You’ll be part of a team that values hard work, creativity, and dedication while enjoying a strong sense of community.

About the role

The Processing Clerk plays a vital role in ensuring the efficient handling and organization of all incoming referrals. The role requires meticulous attention to detail to maintain accurate records and data entry, which directly impacts the smooth functioning of the referral process.

Responsibilities

• Data entry
• Review and update pointing fish systems
• Maintain files and ensure timeline compliance
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs

Requirements

• High school diploma or equivalent
• Customer service experience, training, or certification
• Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills for client and attorney interactions
• Attention to detail
• Professional demeanor and commitment to supporting a collaborative team environment
• Previous experience in an office environment

Skills

• Proficient in Microsoft Office: Word, Excel, and Outlook
• Excellent organization and communication skills
• Ability to work both independently and as part of a team

Benefits

• Robust wellness program
• Paid time off (PTO)
• Remote work and flexible schedules (when available)
• Medical, dental, and vision insurance
• Life, AD&D, EAP, STD, and LTD insurance
• Parental leave for both primary and non-primary caregivers
• Voluntary income protection benefits (supplemental life, accident, critical illness, short- and long-term care insurances)
• 401(k)-retirement plan with company match

Full-time employees become eligible for benefits following a 30-day waiting period. Part-time employees may have access to some benefits on a pro-rated basis.

Pay

The salary for this position typically ranges from $18.00 to $21.00 hourly, depending on qualifications, experience, and other factors.

Schedule

• Typically Monday through Friday, 8:00 AM to 5:00 PM
• Onsite 2-3 days per week following a 90-day training period and upon management approval
• Applicants may be considered for a 100% remote position dependent on location

Work Environment

A corporate office environment with a professional setting, characterized by a quiet to moderate noise level. Employees may work in individual or shared workspaces with standard office equipment such as computers, printers, and telephones. Occasional meetings, collaborative discussions, and business activities may contribute to variations in noise levels.

Security Requirement

While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including protecting against threats or hazards that could harm customers, employees, or the company.