Procedure Scheduler - Urology

About the role

This role involves managing multiple providers' surgery schedules, preparing surgery packets, and coordinating patient care. The Specialty Scheduler also communicates with providers and team members, coordinates patient care, and ensures proper equipment availability.

Responsibilities

• Manages multiple providers' surgery schedules
• Prepares surgery packets for physicians to take to surgical facilities
• Communicates patient information as directed and provides information regarding patient to appropriate as necessary
• Works with interdisciplinary teams on a daily basis
• Coordinates pre-/post-surgical care for patients including but not limited to: Pre-operative appointments, education classes, and post-operative care
• Notifies patients of all surgery-related appointments in writing
• Maintains OR Utilization report for Carilion Clinic operating facilities, ambulatory surgery centers and other surgical facilities utilized by physicians
• Documents surgery or procedural information on individual physician calendars in e-mail system or as preferred by physicians
• Aids in the scheduling of tests and outside physicians if applicable
• Completes authorization or works with the authorization team to ensure pre-certification is completed
• Communicates with Financial Counselors regarding any surgeries as it applies to the process

Requirements

Education: High School diploma or equivalent education required. Experience: N/A Licensure, Certification, and/or Registration: N/A Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred. Knowledge of CPT coding preferred. Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail in work. Strong skill in reading, writing, spelling, grammar, punctuation and mathematical calculations. Maintains composure under pressure. Diffuses tension through effective communication.

Qualifications

Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred. Knowledge of CPT coding preferred. Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail in work. Strong skill in reading, writing, spelling, grammar, punctuation and mathematical calculations. Maintains composure under pressure. Diffuses tension through effective communication.

Skills

Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail in work. Strong skill in reading, writing, spelling, grammar, punctuation and mathematical calculations. Maintains composure under pressure. Diffuses tension through effective communication.

Benefits

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Personify Health
Discounts on childcare

Pay

$18.70 - $26.18 per hour

Schedule

Shift: Day