PRN Lab Assistant

We have an exciting opportunity for you to join UCF Lake Nona Hospital, part of HCA Healthcare, the nation's leading provider of healthcare services.

About the role

The Lab Assistant / Phlebotomist performs any three of the following non-technical functions under supervision: specimen collection, specimen processing, submission and monitoring of specimens to referral laboratories, and patient registration. Performs duties consistent with written procedures and regulatory requirements, supporting department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, and integration of intra- and inter-departmental activities.

Responsibilities

• Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria
• Demonstrates proficiency in venipunctures and/or finger sticks on pediatric, neonatal, adult, and geriatric patients
• Demonstrates proficiency in heel sticks on infants (as patient population requires)
• Utilizes supplies appropriately
• Follows established procedures for patient identification and specimen collection based on test orders
• Completes appropriate specimen collection documentation
• Educates patient and/or family regarding specimen collection procedures prior to obtaining specimen
• Uses computer information system relative to job functions
• Performs clerical duties (e.g., faxing, phones, pneumatic tube system, reports)
• Demonstrates ability to deal with priorities first and plans for completion of duties
• Reviews Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues; takes action as appropriate
• Receives laboratory specimens into the laboratory information system
• Performs registration and order entry procedures with accuracy and in a timely manner
• Labels specimens and aliquots according to established protocols and testing ordered
• Centrifuges and aliquots specimens appropriately based on specimen type and tests ordered
• Prepares specimens for courier pick-up, including special instructions as requested by physician orders
• Discards laboratory specimens according to established schedule
• Performs periodic preventive maintenance and quality assurance procedures as assigned
• Collects chain-of-custody drug collections according to established policy
• Keeps appropriate records/documentation relating to specimen problems and takes corrective action as necessary
• Cleans the area upon emergency spills of specimens
• Assesses specimen requirements for referral testing and troubleshoots specimen or order entry issues
• Processes, sorts, and prepares specimens for submission to referral laboratories in accordance with test requirements
• Regularly monitors and reviews the status of referred testing to ensure results are received and made available to physicians within established turnaround times
• Reviews Outstanding Specimen Report (OSR) and pending referral testing issues; takes action as appropriate
• Communicates and troubleshoots problem specimens in a timely manner

Requirements

• Ability to interact with co-workers in a team environment, promoting a harmonious and cooperative working environment
• Demonstrates excellent customer service practices in all interactions
• Effectively communicates with all personnel to exchange accurate and timely technical information
• May assist in communication to customers, floors, and physicians regarding problem and/or pending specimens
• 2+ years’ experience performing registration, clerical duties, and specimen processing
• Follows safety policies and procedures
• Protects sensitive and confidential information by actively participating in the Privacy & Security Awareness program
• Adheres to company policies and standards regarding security
• Completes assigned courses and training on an annual basis
• Available to work during disasters

Qualifications

• Vocational/Technical Degree preferred
• 1-3 years in a clinical laboratory setting preferred
• Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred

Benefits

UCF Lake Nona Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location and position.