Private Education AP/AR Coordinator

WHAT THEY OFFER YOU:

• Opportunity to grow within a highly respected independent school known for investing in its employees and promoting from within.
• Direct mentorship and hands-on training from the current employee and Assistant Controller.
• Hybrid flexibility after onboarding (typically one remote day per week).
• Outstanding work-life balance, including approximately 8½ weeks of paid time off annually.
• Competitive compensation and excellent benefits while working in a collaborative, mission-driven environment where your work directly supports students, families, and the school community.

WHERE THIS ROLE SITS:

• Charlotte, NC
• Primarily onsite during training with hybrid flexibility available after onboarding

WHY THIS ROLE IS IMPORTANT:

• Serves as the primary point of contact for student billing, tuition payments, cash receipts, and collections while delivering exceptional customer service to families.
• Ensures accurate application of tuition payments, donor gifts, and other cash receipts to maintain the integrity of the school's financial records.
• Partners closely with the Assistant Controller to support month-end reporting, reconciliations, audits, and ongoing financial operations.
• Plays a key role in supporting student financial aid, enrollment, and donor accounting activities while maintaining strong internal controls.
• Helps improve financial processes and provides accurate reporting that supports the school's long-term financial stewardship.

WHAT YOU WILL DO:

• Manage tuition billing, extracurricular charges, and student account maintenance.
• Process cash receipts, ACH payments, checks, and donor contributions through Blackbaud Financial Edge NXT.
• Monitor outstanding balances and communicate professionally with families regarding billing questions and collections.
• Support student financial aid billing and account adjustments.
• Prepare reconciliations and reporting for the Assistant Controller and Controller.
• Maintain accurate financial records while ensuring compliance with school policies and nonprofit accounting procedures.
• Aid in month-end close, audit preparation, and special accounting projects.
• Partner with internal departments to resolve billing discrepancies and provide excellent customer service.
• Support ongoing process improvements within billing and cash receipt functions.

HOW YOU ARE QUALIFIED:

• 1–3+ years of experience in Accounts Receivable, Billing, Cash Receipts, or Accounting.
• Experience with student billing, tuition management, nonprofit accounting, or donor accounting is highly preferred.
• Strong customer service and communication skills with the ability to work directly with parents, faculty, and internal stakeholders.
• Experience processing high-volume cash receipts, payments, reconciliations, and collections.
• Familiarity with accounting software such as Blackbaud Financial Edge NXT, Tuition Management, or similar ERP systems is a plus.
• Basic Microsoft Excel skills (pivot tables and VLOOKUPs are helpful but not required).
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
• Comfortable working in a paperless environment while maintaining confidentiality and accuracy.