Print and Mail Systems Analyst (Administrative Officer 2)

About the role

The Bureau of Publications is seeking a Print and Mail Systems Analyst who enjoys finding smarter ways to manage information and improve business processes. You will work with a variety of applications that support print production, document ordering, and mail operations. Your work will help users across the Commonwealth complete critical projects with confidence. Bring your technical skills to a team that values innovation, collaboration, and continuous improvement.

Responsibilities

• Application Support: Maintain and improve online ordering systems, customer portals, workflow tools, and production applications
• Variable Data Management: Develop print and mail projects, prepare data resources, and configure variable data workflows for complex jobs
• System Integration: Customize software, create enhancements, and support automation that improves production and business operations
• Customer Collaboration: Work with users to identify needs, improve application usability, and resolve system concerns
• Testing and Documentation: Coordinate updates and testing activities while creating procedures, guides, and system documentation
• Process Improvement: Develop and revise policies, procedures, and workflow practices that support bureau-wide and enterprise initiatives

This position is considered essential. You will be required to report to work during emergencies and office closings.

Schedule

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch
• Telework: You may have the opportunity to work from home part-time. To telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Pay

In some cases, the starting salary may be non-negotiable.

Requirements

Minimum Experience and Training

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
• Any equivalent combination of experience and training

Additional Requirements

• Experience in application development and technical oversight, including customer portals and internal workflow systems related to print manufacturing
• Experience with variable data printing (VDP), including template design, data manipulation, and conditional logic
• Demonstrated understanding of print and mail production workflows, including print-on-demand environments
• At least 5 years of experience with Adobe Creative Cloud (i.e. InDesign, Acrobat, etc.)
• At least 5 years of experience with Microsoft Excel
• Ability to perform essential job functions

Preferred Qualifications

• Experience with XMPie, FusionPro, or related applications
• Experience working with print MIS systems and production workflow software, including configuration and integration