Mail & Print Services Assistant - Level 2

About the role

We are looking for a dependable Mail & Print Services Assistant - Level 2 to support daily shipping, mail handling, and related service activities at an in-person site in Redmond, Washington. This long‑term contract opportunity is ideal for someone who enjoys hands‑on work, communicates clearly, and can stay organized in a fast‑paced environment. The role involves supporting outbound shipments, handling routine mail center tasks, and assisting with services such as passport photos while maintaining accuracy and professionalism throughout the day.

Responsibilities

• Manage daily mailroom and shipping center activities, including preparing outgoing packages and coordinating timely dispatch through approved carriers.
• Capture passport photos and provide front‑line service support to employees or visitors using the mail and print service area.
• Process outbound shipments using shipping systems and tracking tools, ensuring labels, postage, and documentation are completed correctly.
• Inspect incoming and outgoing packages for condition, compliance, and proper handling, escalating concerns when shipments appear damaged or questionable.
• Communicate shipment timing, delivery updates, and special handling arrangements to package owners and other stakeholders as needed.
• Maintain adequate stock levels for postage, packaging, and mailroom supplies to support uninterrupted daily operations.
• Support delivery and distribution schedules for mail, packages, printed materials, and office supplies across supported locations.
• Follow established safety and operational procedures while standing for much of the workday and handling items weighing up to 50 pounds when required.

Requirements

• High school diploma or equivalent.
• Availability to work on‑site Monday through Friday during standard daytime business hours.
• Proficiency with Microsoft Office Suite and comfort learning shipping or mailing software.
• Strong reliability, work ethic, and ability to take initiative with minimal supervision.
• Clear verbal and written communication skills with a customer‑focused approach.
• Ability to remain on your feet for most of the day and safely lift materials weighing up to 50 pounds.
• Prior experience in mail services, shipping, receiving, or notary work is preferred but not required.
• Experience following operational procedures and handling materials with accuracy and attention to detail.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan.
• Access to free online training.

Schedule

Monday through Friday during standard daytime business hours (on‑site in Redmond, Washington).