Principal Technical Program Manager, Product FinTech

This is a senior, high-impact technical program leadership role focused on transforming complex pricing and monetization capabilities at enterprise scale. You will lead a portfolio of multi-year programs spanning pricing, contracts, usage metering, billing, invoicing, and related financial systems. Working across Engineering, Product, Finance, Pricing, and Go-to-Market teams, you will turn strategic monetization decisions into scalable technical execution.

About the role

This role combines deep technical understanding with executive-level influence, governance, and program leadership. You will help shape emerging models such as usage-based, credit-based, subscription, and AI-driven monetization. This is an opportunity to influence foundational systems while improving customer value, operational rigor, and revenue growth.

Responsibilities

• Lead the strategy and execution of a global portfolio of technical programs supporting hybrid pricing and monetization, including contracts, usage metering, billing, invoicing, and related financial infrastructure.
• Partner with Engineering leadership to establish priorities, align technical roadmaps with pricing strategy, and drive execution across metering and billing platforms.
• Lead complex, cross-functional initiatives involving AI and agent monetization, seat packaging, usage-based billing, credit infrastructure, and evolving subscription models.
• Ensure pricing and monetization programs incorporate appropriate financial controls, audit readiness, revenue recognition requirements, and long-term operational sustainability.
• Maintain portfolio-level visibility across programs, proactively managing risks, dependencies, sequencing decisions, milestones, and delivery priorities.
• Act as a strategic bridge between pricing and technical teams, translating business requirements into technically feasible, scalable, and sustainable solutions.
• Develop governance frameworks, operating models, and enablement processes that improve decision quality, accelerate execution, and reduce operational or technical debt.
• Create executive-ready communications, recommendations, trade-off analyses, and implementation guidance for senior stakeholders and governance forums.
• Gather feedback from Product and Go-to-Market teams to identify enablement gaps, technical constraints, and opportunities to improve pricing execution.
• Champion customer-centric monetization by balancing commercial objectives with transparent and sustainable product experiences.
• Leverage AI and automation to streamline governance workflows, improve operational efficiency, and increase the focus on strategic decision-making.
• Build strong relationships across Engineering, Product, Finance, Pricing, and Go-to-Market organizations while mentoring other Technical Program Managers and strengthening program management practices.

Requirements

• Significant experience leading complex, enterprise-scale technical programs with multi-year scope and company-wide impact.
• Deep knowledge of SaaS pricing, billing, and monetization systems, including subscription models, usage-based billing, credit systems, invoicing, and hybrid pricing.
• Proven experience managing portfolios of highly interdependent technical programs across multiple teams or organizations.
• Experience establishing cross-functional governance and operating models that balance execution speed, operational rigor, and compliance.
• Strong technical acumen and the ability to partner with Engineering leadership and contribute to architectural and implementation decisions.
• Demonstrated ability to influence VP- and executive-level stakeholders and align Product, Engineering, Finance, Pricing, and Go-to-Market teams without direct authority.
• Strong program and project management capabilities, including strategic planning, prioritization, governance, risk management, sequencing, execution, and performance measurement.
• Exceptional communication, facilitation, organizational, and stakeholder-management skills, with the ability to turn complex technical topics into clear business recommendations.
• Experience creating or managing scalable governance processes, operating models, and technical enablement programs.
• A strong track record of operating independently in complex, matrixed organizations and influencing outcomes across multiple functions.
• Experience mentoring and developing other program managers and raising the standard of technical program management.
• Experience with SOX compliance, revenue recognition, or financial governance in a SaaS environment is a plus.
• Familiarity with usage-based billing and monetization platforms such as Metronome is advantageous.
• Experience with AI product monetization, agent pricing, usage metering, or consumption-based pricing is highly valued.
• The role is remote within the United States, with limited travel, and requires proficient written and spoken English.

Benefits

• Annual cash compensation range of $172,700–$246,700 USD, with actual compensation based on skills, experience, qualifications, and location.
• Potential eligibility for annual bonuses and variable compensation, depending on the role and individual circumstances.
• Potential participation in an equity plan through restricted stock units (RSUs) for eligible roles.
• Comprehensive benefits and perks designed to support employees' overall wellbeing.
• Flexible remote, hybrid, or onsite work options, depending on role and location.
• Opportunities for professional growth, learning, mentorship, and career development.
• A culture centered on flexibility, trust, strong team connections, and meaningful work.
• Support for reasonable accommodations during the hiring and employment process.
• An international working environment with opportunities to collaborate across functions and geographies.
• Limited travel requirements, with in-person onboarding and team events where applicable.