Director of Product Management, Fintech

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.

Available Locations

Hybrid: Austin or Lisbon

About the Role

Cloudflare has embarked on a transformation of our entire quote to cash process. We’re looking for a seasoned product leader who will take charge of these processes, providing leadership, communication and accountability for successful delivery.

Responsibilities

• Manage a small team of product managers ensuring coverage and accountability for the myriad projects across the organization.
• Work horizontally across disparate groups like Engineering, Program Management, Finance, Revenue Operations, Business Intelligence and external vendors like Stripe and Salesforce to keep plans aligned and deliver commitments.
• Balance short term deliverables (e.g., supporting product launches), medium term efforts (e.g., migrating billing processes) and longer term initiatives (e.g., a full ERP implementation).
• Publish reliable roadmaps while remaining responsive to the interrupt-driven nature of the business; proactively communicate shifts to maintain trust.
• Ensure accuracy of revenue and service data for customers while advancing speed of innovation and roadmap progress.
• Listen, learn, synthesize and communicate outward; influence through persuasion.
• Engage with large customers to understand their concerns and plans in the billing domain.
• Provide and demand accountability for delivery of commitments across peers and subordinates.

Domains

Some of the domains you will touch include:

• Billing
• Invoicing
• Sales & Opportunity management
• Credit & Collections
• Pricing & Quoting
• Contract & Entitlement Management
• Partners & Resellers
• Taxation
• Bad debt
• BI Reporting
• ERP Implementation

Success Factors

• Essential: a history of success delivering projects within the financial domain.
• Essential: product management experience in billing, fintech, financial reporting, compliance or similar in companies with scope similar to or larger than Cloudflare.
• Essential: successful management of teams of other product managers in one of these domains.

Bonus Points

• Experience delivering at the cadence and timescales typical of Internet-native companies.
• Engineering fluency—technical background or demonstrated technical acumen to build credibility with engineering teams.
• Finance fluency—comfort working with financial data and stakeholders.
• Deep understanding of how the Internet works at layers 2 through 7 (or mastery of another similarly complex domain).

Compensation

For Lisbon based hires: Estimated annual salary of €146,000 – 183,000. Equity: This role is eligible to participate in Cloudflare’s equity plan.

What Makes Cloudflare Special

• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work—at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. We've provided services to more than 425 local government election websites in 33 states.
• 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use—it is the first consumer-focused service Cloudflare has ever released. We don’t store client IP addresses, ever, and will continue to abide by our privacy commitment to ensure that no user data is sold to advertisers or used to target consumers.