Principal Technical Program Manager, Director Markets Technology

About the role

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. In this role, you will lead complex, multi-functional technology projects and programs that impact experiences for clients, employees, and stakeholders within the Commercial and Investment Bank Market Data Lakes (MDL). Your advanced analytical reasoning and adaptability will enable you to break down business, technical, and operational objectives into manageable tasks while navigating ambiguity and driving change.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and fostering cross-functional collaboration.
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks.
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes.
• Guide the selection and implementation of appropriate technologies, platforms, and software tools leveraging advanced technical fluency.
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies.
• Personally own project management of MDL's key strategic initiatives — defining scope, managing plans, coordinating stakeholders, and driving these through to completion.
• Maintain a program-level view of MDL's initiative portfolio, ensuring dependencies between initiatives are visible and managed.
• Work with the Product Lead and Engineering Lead to shape initiative briefs, success criteria, and delivery approach before work enters the pipeline.
• Partner with Product and Engineering as the third pillar of MDL's leadership team, owning the delivery process end-to-end.
• Manage flow across the MDL value stream — from demand intake and prioritization through to production deployment and consumer adoption — minimizing lead time and eliminating waste.
• Maintain a programmed-level picture of work in flight: what is progressing, what is blocked, and what is at risk across all teams and workstreams.
• Identify and resolve bottlenecks in the value stream and drive sustainable improvements to throughput.
• Track and communicate platform health alongside delivery progress — including data SLAs, pipeline reliability, and consumer adoption metrics.

Requirements

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.
• Comfortable operating in a flow-based or value stream delivery model — familiar with concepts such as work item ageing, WIP limits, lead time, and demand shaping.
• Sufficient technical literacy to engage with engineering teams on platform decisions — understanding of data pipelines, catalogs, or query layers and their significance.

Benefits

• Comprehensive health care coverage, including on-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.
• Discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Commission-based pay and/or discretionary incentive compensation may be available for eligible roles.

About the team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions worldwide entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.