Principal Technical Program Manager, Director - CIB Markets Technology

Job Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversight complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Personally own project management of MDL's key strategic initiatives — defining scope, managing plans, coordinating stakeholders, and driving these through to completion
• Maintain a program-level view of MDL's initiative portfolio, ensuring dependencies between initiatives are visible and managed
• Work with the Product Lead and Engineering Lead to shape initiative briefs, success criteria, and delivery approach before work enters the pipeline
• Partner with the Product and Engineering as the third pillar of MDL's leadership team, owning the delivery process end-to-end
• Manage flow across the MDL value stream — from demand intake and prioritization through to production deployment and consumer adoption — minimizing lead time and eliminating waste
• Maintain a programmed-level picture of work in flight: what is progressing, what is blocked, and what is at risk across all teams and workstreams
• Identify and resolve bottlenecks in the value stream and drive sustainable improvements to throughput
• Track and communicate platform health alongside delivery progress — including data SLAs, pipeline reliability, and consumer adoption metrics

Required Qualifications, Capabilities, And Skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Comfortable operating in a flow-based or value stream delivery model — familiar with concepts such as work item ageing, WIP limits, lead time, and demand shaping
• Sufficient technical literacy to engage with engineering teams on platform decisions — you don't need to write code, but you should understand what a data pipeline, a catalog, or a query layer does and why it matters
• Strong facilitation and communication skills — able to run effective forums, write clear status updates, and manage upward and outward with confidence
• Experience working in regulated financial services, with an understanding of the governance, access control, and compliance considerations that shape platform delivery
• Proven ability to manage risk and dependency across multi-team programs, and to distinguish between noise that can wait and problems that need immediate action

Preferred Qualifications, Capabilities, And Skills

• Familiarity with Cloud-based data platforms at a conceptual level — S3, Glue, Athena, Lake Formation, Redshift, Databricks, Snowflake — enough to ask the right questions when delivery is at risk
• Experience partnering with a product manager and engineering lead in a triad or similar operating model
• Background in markets, trading, or risk technology programs
• Exposure to financial markets data — pricing, reference data, risk feeds — and how it flows from source to consumer
• Knowledge of lean or flow-based delivery framework