Principal Process Owner

About the role

The Principal Process Owner is a change agent responsible for advancing our product development culture by analyzing the effectiveness of business processes, then developing and executing action plans to achieve optimal future state, enhance overall customer experience, reduce costs, and streamline processes. This position is a fundamental part of our cross-functional team located in the corporate office while supporting all our business partners globally.

Responsibilities

• Act as CEO of project—takes accountability and possesses a sense of urgency for entire project outcome.
• Partner with key stakeholders and effectively communicate up, down, and across the organization.
• Lead with clear direction of priorities in a climate of change.
• Maintain a strategic cross-functional mindset and understand how business decisions will impact the entire organization.
• Effectively drive teams through problem-solving and creative thinking to accomplish short-term and long-term goals.
• Implement robust improvements that will scale as we grow.
• Develop and deliver training to all levels of the organization as needed.
• Build the skills of all functional leaders and associates through hands-on interactions and personal mentoring in lean management tools.
• Provide organization, direction, and clarity to the IT Team, key stakeholders, and multiple engineering teams globally to create requirements and drive development on software products as well as process improvement projects.
• Lead the functional design process based on an intimate knowledge of our processes and technologies and the needs of our end-users and stakeholders.
• Plan and prioritize feature backlog grooming, iteration planning, and elaboration of the user stories for the Global Engineering Teams.
• Play an active role in mitigating impediments impacting successful team completion of release/sprint goals.
• Effectively utilize escalation to remove roadblocks as needed.
• Lead projects of large to extreme complexity.
• Develop and execute action plans and project timelines exhibiting strong project management skills.
• Develop project charters, project plans, project teams, and project governance details.
• Track project progress for scope, budget, schedule, and resources.
• Establish appropriate metrics and report on progress, achievements, and results, including executive-level reporting and management updates.
• Ensure changes are fully integrated through follow-up communication and consistency utilizing change management methodologies.
• Drive accountability for the team to successfully complete tasks.

Requirements

• 5-7 years of experience as a Product Owner, Business Analyst, Process Owner, or related role supporting enterprise process, system, or product data transformation initiatives.
• Demonstrated experience leading organizational change management efforts for enterprise process or system implementations, including stakeholder alignment, communication planning, training, adoption tracking, and reinforcement.
• Experience working across global teams to define, standardize, and deploy common processes while balancing regional business needs and local execution requirements.
• Proven ability to drive adoption of new tools and processes in highly technical environments by engaging end users, addressing resistance, and connecting change to measurable business value.
• Strong facilitation skills with the ability to lead global workshops, process mapping sessions, requirements reviews, and change impact assessments with cross-functional stakeholders.
• Bachelor's degree or higher in Project Management, Engineering, Computer Science, Software Engineering, Business, or a related discipline.
• Periodic travel may be required.

Skills

• Outstanding communicator that thrives in a fast-paced, agile work environment.
• Strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.
• Driven and possess leadership qualities to help organize and prioritize tasks for an expanding development team while considering end-user, business, and stakeholder needs.
• Ability to translate complex engineering, CAD, PLM, and product data requirements into clear business processes, user stories, acceptance criteria, and implementation priorities.
• Teamcenter implementation experience, including Engineering Change Management, Bill of Materials management, workflow design, release processes, and related product data/process improvement initiatives.
• Experience supporting Product Data Transformation initiatives, including process standardization, data cleanup, data governance, migration readiness, and adoption of common global practices.
• Strong understanding of global CAD practices and the impact of engineering process changes on design teams, CAD users, product structures, release processes, and downstream business functions.
• Familiarity with Teamcenter data models, item and revision structures, engineering release processes, change objects, and CAD integrations.