Principal NPI Program Manager

About the Role

Oracle Cloud Infrastructure (OCI) is seeking an experienced Principal Program Manager to lead end-to-end New Product Introduction (NPI) and Product Lifecycle Management programs supporting OCI's rapidly expanding cloud infrastructure portfolio. Reporting to the Director or Senior Director of Supply Chain Operations, this individual contributor will own the operational execution of complex hardware programs from concept through production ramp, sustaining engineering, and end-of-life. As the operational leader for assigned programs, you will coordinate globally distributed teams across Product Engineering, Supply Chain, Manufacturing, Planning, Quality, Procurement, and Data Center Operations to ensure successful product launches and lifecycle execution. This role requires exceptional program management, operational expertise, and the ability to influence cross-functional stakeholders to deliver products with speed, quality, and operational readiness. Success is measured by predictable execution, proactive risk management, and enabling scalable deployment of OCI infrastructure worldwide.

Responsibilities

• Own end-to-end operational execution for complex NPI programs supporting OCI hardware and infrastructure products.
• Develop integrated program plans that align engineering, supply chain, manufacturing, procurement, and deployment organizations.
• Drive execution across all phases of product introduction, ensuring milestones, dependencies, deliverables, and launch readiness remain on track.
• Coordinate global cross-functional teams to deliver successful product launches while balancing cost, schedule, quality, and supply continuity.
• Serve as the primary operational point of contact for assigned NPI programs.
• Drive alignment between Demand Planning, Supply Planning, Manufacturing, Procurement, and Engineering throughout product builds and production ramps.
• Coordinate manufacturing readiness, material availability, production schedules, budgets, and deployment planning.
• Proactively identify program risks, assess operational impacts, and drive mitigation strategies across engineering and supply chain organizations.
• Ensure engineering changes, schedule adjustments, and operational decisions are effectively communicated and executed.
• Support compliance with internal governance processes and operational readiness requirements.
• Develop and manage detailed program schedules, milestones, dependencies, and risk registers.
• Facilitate cross-functional readiness reviews and phase gate meetings.
• Track program health using metrics, dashboards, and executive reporting.
• Drive issue resolution by coordinating stakeholders across multiple organizations.
• Ensure launch criteria and operational readiness requirements are successfully achieved prior to production release.
• Manage products beyond initial launch through sustaining engineering, lifecycle planning, and end-of-life activities.
• Coordinate Engineering Change Orders (ECOs), product revisions, supplier transitions, and manufacturing updates.
• Partner with Engineering and Supply Chain teams to qualify alternate sources and reduce supply risk.
• Lead operational planning for stop-ship actions, inventory disposition, product transitions, and end-of-life execution.
• Support continuous improvement of lifecycle management processes and operational governance.
• Partner closely with Product Engineering, Hardware Engineering, Manufacturing Operations, Supply Planning, Procurement, Quality, Logistics and Data Center Operations.
• Influence technical and operational decisions that improve manufacturability, scalability, quality, and deployment readiness.
• Build trusted relationships across engineering and operations teams to drive alignment without direct management authority.
• Provide program leadership across globally distributed organizations.
• Develop concise executive-level status reports highlighting program health, key milestones, risks, dependencies, and mitigation plans.
• Present recommendations and trade-offs to senior leadership to support timely decision-making.
• Simplify complex technical and operational issues into actionable business updates.
• Maintain clear communication throughout all phases of program execution.
• Identify opportunities to improve NPI execution, governance, operational readiness, and lifecycle management processes.
• Develop standardized tools, templates, dashboards, and best practices supporting scalable program execution.
• Leverage AI and automation tools, where appropriate, to streamline workflows, improve reporting, and enhance decision-making.
• Drive lessons learned and post-launch reviews to improve future product introductions.
• Promote operational excellence through process optimization and data-driven decision making.

Required Qualifications

• 8+ years of experience in technical program management, operations program management, product engineering, supply chain, or New Product Introduction within hardware or cloud infrastructure environments.
• Demonstrated success leading complex cross-functional hardware programs from concept through production and sustaining.
• Experience managing multiple concurrent programs in a fast-paced, global organization.
• Strong understanding of manufacturing operations, supply planning, product lifecycle management, and engineering processes.
• Deep knowledge of New Product Introduction (NPI) methodologies and operational readiness.
• Experience with Product Lifecycle Management (PLM) systems and Engineering Change Order (ECO) processes.
• Understanding of manufacturing operations, supply planning, procurement, and hardware deployment.
• Experience developing integrated program schedules, risk management plans, and executive dashboards.
• Strong analytical skills with experience using data to drive operational decisions.
• Familiarity with ERP, PLM, and project management tools.
• Exceptional program management and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proven ability to influence stakeholders across engineering, manufacturing, supply chain, and operations organizations.
• Ability to manage ambiguity and drive execution in rapidly changing environments.
• Self-motivated with a continuous improvement mindset.

Preferred Qualifications

• Experience supporting cloud infrastructure, hyperscale data centers, or enterprise server platforms.
• Familiarity with Lean, Six Sigma, Agile, or operational excellence methodologies.
• Experience managing global manufacturing partners and contract manufacturers.
• Knowledge of hardware qualification, manufacturing validation, and deployment readiness.
• PMP certification or equivalent program management experience is a plus.

Location: Santa Clara, CA | Seattle, WA