Principal Enablement Partner, BDR

About the role

The GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at Klaviyo. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo's long-term strategy.

Responsibilities

• Own the enablement strategy and roadmap for the BDR organization.

• Develop and execute the BDR strategy for driving adoption of global enablement programs, such as sales methodology, sales process, and product launches.

• Own and enhance the existing BDR Onboarding program (program management, content creation, SME management, reporting and facilitation).

• Own and enhance the existing BDR → AE advancement program to prepare our “promotion-ready” BDRs for an AE role.

• Develop a comprehensive approach to in-seat BDR skill development, from the day they are hired through promotion and beyond.

• Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.

• Coach and support front-line managers and BDRs in best practices around prospecting strategies.

• Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.

• Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.

• Measure and report on enablement success metrics and draw insights from data.

• Regularly present and align on project plans, strategies, and updates to Sales Leadership.

Requirements

• 8+ years experience in Sales/GTM Enablement at a high-growth global tech company.
• Strong project and program management skills and experience.
• Executor at heart. This is not a “strategy” role. Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects.
• Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.
• Experience designing engaging workshops and facilitation.
• Comfortable and confident in an ambiguous environment.
• Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
• Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
• Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
• Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
• Self-motivated and proactive mindset, taking initiative without requiring external motivation.

Qualifications

• Default to using AI and have tangible examples of how AI has made you and those around you more productive.
• Experience designing engaging workshops and facilitation.
• Comfortable and confident in an ambiguous environment.
• Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
• Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
• Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
• Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
• Self-motivated and proactive mindset, taking initiative without requiring external motivation.

Skills

• AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop).

Benefits

• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Pay

• Base Pay Range For US Locations: $152,000—$228,000 USD

Schedule

• This is a global role, and you will be responsible for BDR enablement across the Americas, EMEA and APAC.