Principal CoreValve Therapy Development Specialist - Philadelphia/South New Jersey

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.

About the role

We are seeking a committed professional to join our team as a CoreValve Principal Therapy Development Specialist (TDS). While this is a remote position, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

This role provides technical, clinical, educational, and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The TDS works closely with implanting teams and the Medtronic Catheter-Based Therapies (CBT) and CVG field organizations to drive procedural and practice success.

Responsibilities

• Technical and Clinical Support
  • Provide clinical expertise for TAVR implanting centers, including scrubbing in for TAVI implant procedures to assist with loading valves onto delivery catheter.
  • Provide technical support in accordance with instructions for use/trial protocol and best practices to facilitate procedural consistency and best clinical outcomes.
  • Provide quality technical support to help sites achieve procedural success.
  • Offer technical leadership for TAVR device procedures and educate implanting teams on proper indications for TAVR procedures.
  • Provide support on device suitability, including measuring ability and CT reconstruction expertise.
  • Demonstrate comprehensive technical knowledge, including imaging modalities (echo/angiography/CT), EKG, blood pressure, waveforms, and ancillary procedural solutions.
  • Understand clinical trial protocols and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices.
  • Develop and maintain comprehensive clinical and technical product knowledge, including current published TAVR and relevant literature.
  • Recognize and understand competitive products, industry trends, and CBT/CVG portfolio.
  • Liaise with R&D for technology improvements and next-generation needs.
• Educational Support
  • Oversee local education and training activities, including coordination and setup of procedure simulators, facilitation of simulated TAVI procedures, and procedural troubleshooting.
  • Coordinate and facilitate staff in-services, including pre/peri/post TAVI procedure education.
  • Provide education on the safe and effective use of Medtronic products and proper valve loading instruction.
• Customer Service and Sales Support
  • Support district sales strategy by working with sales representatives and managers to achieve business plans within the CBT business unit and broader CVG organization.
  • Contribute to the development of a strong team effort and ensure comprehensive technical and customer support within the territory.
  • Assist with customer management of inventory ordering, shelf stock, and returns.
  • Identify, establish, and maintain productive working relationships with key decision-makers, customers, and their staff.
  • Participate in customer/society education meetings and conventions.
  • Respond to customer requests and resolve complaints promptly and effectively.
  • Report device complaints to proper departments within quality assurance.
  • Help drive and maintain quality initiatives and global best practice initiatives.
  • Maintain high standards of personal presentation and promote a professional personal and company image.
• Professional Development
  • Assist in training new hires to the Medtronic CBT team.
• Administrative Responsibilities
  • Submit accurate and timely expense reports.
  • Schedule travel arrangements to ensure multiple objectives are accomplished.
  • Maintain hospital eligibility/access with various vendor credentialing services.
• Communication
  • Maintain a high level of communication with appropriate CVG sales and leadership within assigned geography.
  • Communicate market intelligence/competitor activity promptly, including potential sales leads and product price or account activity.
  • Ensure a professional standard of written and verbal communication at all times.

Requirements

• Must Have - Basic Qualifications
  • A High School Diploma plus 11+ years of relevant experience, OR an Associate’s Degree and 9+ years of relevant experience, OR a Bachelor’s degree and 7+ years of clinical or sales experience.
  • Selling or supporting interventional cardiology, vascular, or surgical products, with at least 3 years of such experience in an industry setting.
• Nice to Have - Desired/Preferred Qualifications
  • Associate’s Degree in engineering, nursing, or the sciences.
  • Bachelor’s Degree in business or science.
  • Experience with wires, balloons, catheters, or stents.
  • Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
  • Experience communicating product’s market advantages to physicians and hospital administration.
  • Experience managing multiple accounts.
  • Experience teaching and educating medical personnel, peers, and technical support personnel.
  • Imaging interpretation experience (TTE, Trans Esophageal Echocardiography (TEE), CT, Angiograms).
  • Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
  • Excellent influencing and consulting skills.
  • Excellent interpersonal and written communication skills.
  • Ability to make timely and sound decisions.
  • Strong project management skills with experience coordinating programs.
  • Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
  • Excellent customer service skills.
  • Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions.
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
  • Strong work ethic in accomplishing objectives of the position.
  • Ability to travel with overnight stay up to 50-75% of the time (geography variability).

Physical Job Requirements

• The employee is regularly required to be independently mobile and interact with a computer.
• Able to lift 20 pounds.
• Extended periods of time doing computer-based work.
• Hearing, sight, and speaking ability.
• Ability to use computers and CT reconstruction programming.
• Ability to travel extensively by car and plane; must have a valid driver's license for state of residency and active vehicle insurance policy.
• Sitting and standing for 8 hours/day.
• Ability to wear a lead apron for long periods of time (2-3 hours on average).
• Ability to operate a moving vehicle.
• Ability to work in Cath Labs or O.R.’s with radiation exposure.
• Ability to travel with overnight stay up to 50-75% of the time (geography variability).
• Ability to conduct company business outside of the typical Monday through Friday, 8:00 AM to 5:00 PM, work schedule.
• Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed as part of the application.

Environmental Exposures

• Infectious disease.
• Radiation.
• Bloodborne pathogens.
• Must be able to wear all required personal protective equipment (PPE).

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.