Principal CoreValve Therapy Development Specialist - Charleston, SC

About the role

The CoreValve Principal Therapy Development Specialist (TDS) provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The role requires a commitment to supporting implanting teams and the Medtronic Catheter-Based Therapies (CBT) and CVG field organizations to drive procedural and practice success.

Responsibilities

• Provide quality technical support to help sites achieve procedural success
• Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance
• Collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans
• Educate implanting teams on proper indications for TAVR procedures
• Support district sales strategy working with sales representatives and managers to achieve business plans within CBT business unit and broader CVG organization
• Contribute to the development of a strong team effort
• Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management
• Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
• Respond to customer requests and resolve complaints in a prompt and effective manner
• Help drive and maintain quality initiatives and global best practice initiatives
• Maintain high standards of personal presentation and promote a professional personal and company image
• Aid in training new hires to Medtronic CBT team

Qualifications

• Bachelor’s Degree in business or science
• Associate’s Degree in engineering, nursing, or the sciences
• At least 3 years’ of such experience in an industry setting
• Experience with wires, balloons, catheters, stents
• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
• Experience communicating product’s market advantages to physicians and hospital administration
• Experience managing multiple accounts
• Experience teaching and educating medical personnel, peers and technical support personnel
• Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Excellent influencing and consulting skills
• Excellent interpersonal and written communication skills
• Strong project management skills with experience coordinating programs
• Thorough working knowledge of medical terminology, medical procedures and the medical device industry
• Excellent customer service skills
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Strong work ethic in accomplishing objectives of the position
• Ability to travel with overnight stay up to 50-75% of the time (geography variability)

Physical Job Requirements

• Sitting, standing 8 hours/day
• Wear lead apron for long periods of time (2-3hrs on average)
• Ability to operate a moving vehicle
• Work in Cath Labs or O.R.’s with radiation exposure
• Ability to travel with overnight stay up to 50-75% of the time (geography variability)