Prime Air Area Manager, Amazon Prime Air
Amazon · Matteson, IL · Yesterday
DistributionFull-time
About the role
Prime Air is seeking a Prime Air Area Manager, where you will serve as a front-line leader responsible for executing daily operations at a Prime Air Drone Delivery Station. You will lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.
Key job responsibilities
- Drive key operational metrics including safety, quality, and delivery efficiency
- Monitor real-time operations to remove barriers and maintain system uptime
- Partner with Operations Managers and cross-functional teams to execute staffing and operational plans
- Ensure compliance with safety and regulatory standards
- Identify and implement process improvements
- Develop and coach associates
- Provide clear escalation and communication during active operations
- Directly manage a team of hourly associates, overseeing scheduling, performance management, and day-to-day coaching and development
- In partnership with HR, address associate relations matters including attendance, performance concerns, and corrective action as needed
- Maintain accurate timekeeping, headcount tracking, and staffing records for your team
- May require travel, up to 25% of the time
Basic qualifications
- 1+ years of direct people management, including performance management and employee development experience
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach
- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts
Preferred qualifications
- Experience working cross functionally with tech teams
- Prior experience in the drone/aerospace industry
Pay and benefits
- Base salary range: $73,500.00 - $128,500.00 USD annually (USA, IL, Matteson)
- Sign-on payments and restricted stock units (RSUs) included
- Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave