Premium Supervisor | Part-Time | Penn State University Athletics

Responsibilities

• Overseeing the serving of meals to guests or directing guests to the buffet line.
• Supervising the service of beverages to guests, including alcoholic beverages.
• Checking the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Observing guests to respond to any additional requests and determining when the meal has been completed.
• Computing the cost of the meal and presenting the guest with the check.
• Accepting payments and providing change as necessary.
• Maintaining sanitation, health, and safety standards in work areas.
• Ensuring tableware and linens are replaced as necessary.
• Recommending certain dishes and identifying ingredients or explaining how various items on the menu are prepared.
• Supervising the setup of banquet functions including linens, dishware, glassware, and silverware.
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforcing all Ovations policies and procedures.
• Practicing excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completing all necessary HR-related paperwork.
• Assisting Management team with projects including training, inventory, and special events.

Qualifications

• 2-3+ years of experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Pay

This role pays an hourly rate of $20.00-$25.00.

Benefits

Benefits for Part-Time Roles: 401(k) Savings Plan, 401(k) matching.

Schedule

The schedule for this role is not specified.