Pre-Owned Vehicle Sales Consultant

About the role

Shaheen Chevrolet in Lansing is seeking energetic and driven individuals to join their team. The ideal candidate will have experience in sales, leasing, customer service, or retail, and possess exemplary customer service and communication skills.

Responsibilities

• Maintains a professional business appearance.
• Attends sales meetings.
• Approaches, greets, and offers assistance to customers.
• Follows the dealership's structured selling process.
• Assists customers in selecting a vehicle.
• Provides thorough product information and demonstrations.
• Enters complete customer and vehicle information into the dealership's system.
• Offers test drives and ensures proper identification.
• Satisfies transportation needs for new and used vehicle purchases.
• Ensures preparedness of sold vehicles for customer delivery.
• Delivers vehicles to customers and explains features, warranty, and paperwork.
• Exhibits a high level of commitment to customer satisfaction.
• Understands federal, state, and local laws governing retail auto sales.
• Reads, understands, and maintains compliance with GM Dealer programs.
• Introduces customers to service department personnel.
• Fulfills post-delivery tasks and special requests.
• Maintains a prospect development and follow-up system.
• Helps keep the used-vehicle department neat and clean.
• Establishes personal income goals and devises strategies to meet them.
• Reviews and analyzes daily, weekly, monthly, and yearly performance.

Qualifications

• High school diploma or GED.
• One to three months related experience or equivalent combination of education and experience.
• Valid Driver's License.
• Reasonable accommodations may be made for individuals with disabilities.