Pre and Post Sales Engineer - Data Center Power
About the Role
Join nVent as a key technical lead — partnering with customers, sales, and engineering to turn real-world challenges into practical data center solutions. We're looking for technically minded problem-solvers who enjoy being in the field, understanding how systems fit together, and using that insight to deliver meaningful solutions to our customers. This role can be based in multiple locations, but we are only making one hire.
Responsibilities
- Serve as a domain authority for nVent Smart Power Solutions, including their application, for nVent functions including Sales, Product Management, Operations, etc.
- Provide first-line product support by providing help to customers and colleagues for nVent Smart Power Solutions.
- Evaluate customer RFIs and RFQs as requested by customers.
- Provide technical application assistance for pre- and post-sales for Smart Power Solutions.
- Work with the Smart Power Team to identify best fit for products and services.
- Conduct product training for customers as needed via Teams and onsite.
- Prepare any required documentation for pre-, post-, and any required RMAs.
- Lead strategic accounts from a support perspective.
- Review training literature for technical accuracy, including installation guides and procedures, operations manuals, and online learning.
- Represent nVent in the industry as needed at industry events.
- Provide market-specific intelligence and feedback on products and services to the commercial teams.
- Assist commercial teams with voice-of-customer (VOC) visits.
- Plan activities together with the Sales Leader and team.
- Identify projects in the closing phase with the sales team and provide vital technical support.
- Advise their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.
Requirements
- Bachelor's degree in electrical, mechanical, or applications engineering, or equivalent work experience in the Data Center power industry.
- Ideally 5+ years of experience in a technical applications role supporting Data Center power solutions.
- Ability to work 100% remotely and travel on average 30–50% across mainly the US and Canada.
- Valid driver's license required.
- Excellent interpersonal and communication skills with a customer-first mentality.
Qualifications
- Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred.
- Understanding of Data Center Power Architecture from UPS to rack/equipment level is a plus.
- The ideal candidate would live in the western US, but that can be flexed to central and eastern US for the right individual.
Benefits
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
- Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance, and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
- Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
Pay
nVent's pay scale is based on the expected range of total target cash pay for this job and the employee's work location. Total target cash is comprised of an employee's base salary and sales incentive target opportunity, when annual sales goals are achieved. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. If annual sales performance exceeds annual sales goals, the total target cash received may exceed the pay scale maximum reflected below. Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
- Geographic Region A: $101,400.00 – $188,300.00+
- Geographic Region B: $110,600.00 – $205,400.00+
- Geographic Region C: $96,300.00 – $178,800.00+