Pre and Post Sales Engineer - Data Center Power

About the Role

Serve as key technical lead, partnering with customers, sales, and engineering to turn real-world challenges into practical data center solutions. The role is for technically minded problem-solvers who enjoy being in the field, understanding how systems fit together, and using that insight to deliver meaningful solutions to customers. While posted in multiple locations, only one hire will be made. The role is 100% remote with on average 30–50% travel across mainly the US and Canada. A valid driver's license is required. The ideal candidate would live in the western US, but central or eastern US may be considered for the right individual.

Responsibilities

• Serve as a domain authority for nVent Smart Power Solutions, including their application, for nVent functions including Sales, Product Management, Operations, etc.
• Provide first-line product support to customers and colleagues for nVent Smart Power Solutions.
• Evaluate customer RFIs and RFQs as requested by customers.
• Provide technical application assistance for pre- and post-sales for Smart Power Solutions.
• Work with the Smart Power Team to identify best fit for products and services.
• Conduct product training for customers as needed via Teams and onsite.
• Prepare any required documentation for pre-sales, post-sales, and any required RMAs.
• Lead strategic accounts from a support perspective.
• Review training literature for technical accuracy, including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry as needed at industry events.
• Provide market-specific intelligence and feedback on products and services to the commercial teams.
• Assist commercial teams with voice-of-customer (VOC) visits.
• Plan activities together with the Sales Leader and team.
• Identify projects in the closing phase with the sales team and provide vital technical support.
• Advise the manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.

Requirements

• Bachelor's degree in electrical, mechanical, or applications engineering, or equivalent work experience in the Data Center power industry.
• Ideally 5+ years of experience in a technical applications role supporting Data Center power solutions.
• Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred.
• Understanding of Data Center Power Architecture from UPS to rack/equipment level is a plus.
• Excellent interpersonal and communication skills with a customer-first mentality.

Benefits

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance, and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

Pay

Total Target Cash Range, depending on geographic region:

• Geographic Region A: $101,400.00 – $188,300.00+
• Geographic Region B: $110,600.00 – $205,400.00+
• Geographic Region C: $96,300.00 – $178,800.00+

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Pay is based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. If annual sales performance exceeds annual sales goals, total target cash received may exceed the pay scale maximum reflected above.

About nVent

nVent is a leading global provider of electrical connection and protection solutions. The company believes its inventive electrical solutions enable safer systems and ensure a more secure world. nVent designs, manufactures, markets, installs, and services high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings, and critical processes. Its robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF, and TRACHTE. The principal office is in London and the management office in the United States is in Minneapolis.

nVent's core values: Innovative & adaptable; Dedicated to absolute integrity; Focused on the customer first; Respectful and team oriented; Optimistic and energizing; Accountable for performance.