Practice Specialist

About the role

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. As a Practice Specialist, you will oversee and facilitate the daily operations of an ambulatory practice, ensuring smooth workflow and high-quality patient care.

Responsibilities

• Perform a variety of office, clerical, and related duties within the assigned practice.
• Oversee and facilitate daily operations of the ambulatory practice.
• Manage appointment scheduling, registration, referral management, authorization, and staff assignments.

This position reports to the Practice Administrator, Practice Manager, or designee.

Qualifications

• High School diploma is required; Associate’s degree is preferred.
• One to three years of experience in a medical office practice is required.
• At least one year (up to three years) of supervisory or leadership experience in an ambulatory setting is preferred.
• Proven ability to manage multiple priorities, provide strong customer service, and demonstrate leadership skills is required.
• Computer skills, including Microsoft Office and previous Electronic Health Record (EHR) experience, are required.
• EPIC experience is preferred.
• Must be fully vaccinated against seasonal Influenza and COVID-19 or exempt for medical or personal reasons by signing a statement certifying the exemption.

Schedule

• 40 hours per week.
• Day shift: 8:00 AM – 4:30 PM.
• Location: Surgery - Dartmouth, MA.

Pay

Pay rate will be determined based on level of experience. Pay Range: USD $23.38 - USD $39.32 per hour.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training (available to regular-status employees scheduled to work a minimum of 24 hours).

Southcoast Health is an Equal Opportunity Employer and fosters a culture of well-being that embraces, respects, and celebrates diversity.