Practice Manager, VisualEyes

General Function

This role supports the Company’s mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

Major Duties and Responsibilities

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Maintains inventory accuracy through proper inventory management procedures.
• Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
• Ensures all Company approved safety programs are implemented and maintained.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Works weekends and evenings in support of the business needs (varies by location).

Basic Qualifications

• High School graduate or equivalent
• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• A proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

PREFERRED QUALIFICATIONS

• College degree or equivalent
• ABO Certification

Total Rewards

TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.