Practice Manager Regional-Surgical institute

About the role

Provides operational and financial oversight to a network of physician practices. Responsible for improving office operational efficiency and productivity while providing cost savings and revenue enhancing services.

Responsibilities

• Counsults on-site to identify opportunities for improvement in the areas of operational and process improvement, including patient access, care alignment, patient satisfaction, and maximizing revenue.
• Identifies barriers and implements corrective action measures to ensure positive outcomes.
• Develops, plans, and budgets on a strategic, tactical, and operational level for and with each practice.
• Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Supervises staff, resolves problems, and implements approved disciplinary action.
• Interviews, hires, trains, and conducts performance evaluations.
• Assumes day-to-day operations and oversight of employees of practice in the absence of the manager (i.e. leave of absence, resignation, etc.).
• Proactively manages physician contractual obligations by ensuring appropriate level of productivity (wRVUs), standardization of physician schedules and appointment times, and compliance with the 72-hour rule and same day availability for urgent patients.
• Manages all phases of onboarding in the practice acquisition process, including providing support to new managers and physicians, establishing processes, and site preparation.
• Manages all phases of exit process for departing practices, including medical records processing, site breakdown, and staff assignments.
• Trains new managers in policies and procedures. Provides ongoing guidance and support to established managers.
• Works constructively with all designated physicians, leadership, and health professionals to accomplish organization and practice goals.

Qualifications

• Minimum Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 5-7 years of progressively responsible experience in physician practice operations, including two years’ management experience and oversight of multiple physician practices, offices, or clinics
• Valid driver’s license
• PREFERRED: Master’s degree