Practice Manager, Operations Manager

Hiring an experienced Practice Manager to oversee daily operations for a busy mental health and med spa/wellness clinic.

Responsibilities

• Manage daily operations, including scheduling, patient flow, and staff coverage.
• Supervise front desk, medical assistants, and support staff.
• Handle hiring, training, and performance management.
• Track key performance indicators such as revenue, retention, and utilization.
• Oversee billing, payments, and basic financials.
• Ensure compliance with HIPAA, OSHA, and New York regulations.
• Maintain a strong client experience and resolve issues.
• Manage EMR, CRM, scheduling, and clinic systems.

Requirements

• 3+ years of healthcare or med spa management experience.
• Strong leadership and organizational skills.
• Experience with EMR/CRM systems.
• Ability to manage staff, operations, and performance metrics.

Nice to Have

• Med spa, dermatology, or wellness experience.
• Experience with memberships or sales.
• Bilingual in English and Spanish.

Benefits

• Competitive pay plus bonuses.
• Growth opportunity.
• Fast-paced, high-end environment.