Practice Manager I

Job Summary

Qualifications

Work Experience

Requirements

Licenses and Certifications

Essential Functions

Additional Duties

Responsible for the management of up to three providers.

• Responsible for the management of up to three providers.

Qualifications

• Bachelor's Degree in Business Administration, Marketing or related field or Associates Degree and 4 years experience in an office practice environment at a supervisory level (Required)
• 2+ years working in a medical practice environment with at least one years experience at a supervisory level. (Required)
• 1+ years of insurance and reimbursement, CPT codes, ICD codes, and Medicare/ Medicaid compliance procedures. (Preferred)
• 1+ year of supervisory experience in a medical practice. (Required)

Work Experience

• 2+ years working in a medical practice environment with at least one years experience at a supervisory level. (Required)
• 1+ years of insurance and reimbursement, CPT codes, ICD codes, and Medicare/ Medicaid compliance procedures. (Preferred)
• 1+ year of supervisory experience in a medical practice. (Required)

Requirements

• No Certification and Licensures Required or Preferred

Licenses and Certifications

• Not Applicable - No Certification and Licensures Required

Essential Functions

• Demonstrate the ability to communicate in a professional manner.
• Demonstrate excellent customer service skills.
• Communicate effectively with patients, staff and physicians.
• Hold staff members accountable for communicating professionally.
• Act as a resource person within the department regarding communication skills.
• Ensure the office delivers quality and compassionate care to every patient
• Primary contact and resource for providers in the practice
• Review and maintain schedules for productivity and maintain adequate staffing levels
• Reporting, interpreting and responding to practice metrics to improve office performance
• Accounts receivables including patient pay and insurance
• Human Resources including hiring, training, performance management, and dismissal
• Responsible for team member satisfaction and retention through practices that promote communication, rewards & recognition, teamwork, and effective employee relations practices
• Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
• Responsible for the operational readiness, appearance, and presentation of the office

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
• Wears protective clothing and equipment as appropriate.