Practice Manager I

About the role

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.

Responsibilities

• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Captures and maintains accurate records of patient encounters.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Requirements

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Skilled in customer service.
• Skilled in interpersonal, oral, and written communication.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.).
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines.
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers.
• Ability to develop and implement strategic planning and management.
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget.
• Knowledge of accounting systems, hospital and physician insurance billing and collecting.
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations.
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making.
• Management of multiple practices and effective revenue cycle management.
• Limited proficiency in data analytics.
• Electronic Health Record (EHR) superuser.
• Ability to have or gain knowledge of population health management strategies.
• Supervisory experience in a hospital or medical practice setting.
• Ability to manage staff and operations to ensure delivery of optimal patient care.

Qualifications

• Bachelor's degree [Required].
• Field of study: N/A.
• Work experience: 2+ years of supervisory experience in a physician practice [Preferred].
• Billing and coding experience in a physician practice [Preferred].
• Patient care experience in a physician practice [Preferred].

Skills

• Knowledge of medical technology and terminology [Required].
• Knowledge of front office tasks and systems [Required].
• Knowledge of organization policies and procedures [Required].
• Skilled in customer service [Required].
• Skilled in interpersonal, oral, and written communication [Required].
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required].
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required].
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required].
• Ability to develop and implement strategic planning and management [Required].
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required].
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required].
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required].
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required].
• Management of multiple practices and effective revenue cycle management [Required].
• Limited proficiency in data analytics [Required].
• Electronic Health Record (EHR) superuser [Required].
• Ability to have or gain knowledge of population health management strategies [Required].
• Supervisory experience in a hospital or medical practice setting [Required].
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required].

Benefits

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off from Day One, 403-B Retirement Plan, Pet Benefits, Career Development, Whole Person Well-being Resources, Mental Health Resources and Support.

Pay

$62,012.91 - $115,357.10

Schedule

Full time, Shift Day (United States of America)

Additional Information

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

• Bachelor's degree AND no experience OR
• Associates degree AND 2+ years of experience OR
• High School Grad or Equivalent AND 4+ years of experience.

Licenses And Certifications

• Basic Life Support - CPR Cert (BLS) [Required].
• Certified Medical Office Manager (CMOM) [Preferred].

Physical Requirements

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