Practice Manager I

About the role

The Practice Manager I, Urgent Care is responsible for the daily operations of one urgent care practice, ensuring high-quality patient care and overall efficiency. This role involves direct patient care, supervision of clinical and administrative staff, and the implementation of policies and procedures to optimize workflows, patient satisfaction, and financial performance.

Responsibilities

• Performs clinical functions while helping to ensure that the practice provides the highest quality of patient care and patient experience.
• Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and urgent care/ambulatory care policies, regulations, and standards of care.
• Responsible for the hiring, onboarding, and training of all non-provider staff.
• Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Requirements

• BLS must be obtained with 90 days of hire.
• Radiologic Technologist candidates must have both ARRT (R) and the Virginia Department of Health Professionals (VADHP) Radiologic Technologist License at time of hire.

Qualifications

• High school diploma (Required)
• Clinical experience - 2 years (Required)
• Leadership experience - 1 year (Required)
• Acute or walk-in care experience such as urgent care/emergency department experience (Preferred)

Skills

• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of healthcare regulations and standards

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000 Reimbursement
• Pet Insurance
• Legal Resources Plan

Pay

Details about pay are not specified in the posted job description.

Schedule

Details about the schedule are not specified in the posted job description.