Practice Manager - Columbia County Medical Center

Job Summary

The WellStar Medical Group Practice Manager (PM) is an integral role within WellStar Health System. This leader integrates patient experience, operational effectiveness, cultural integration, and system outcomes within the practice(s). As a member of the WellStar Medical Group, the PM is directly responsible for the overall office operations including directing daily clinical and business functions. The PM is also responsible for maintaining compliance with all regulatory agencies associated with WellStar Health System and WellStar Medical Group.

Core Responsibilities And Essential Functions

• Practice Operations/ Financial Resource Management - Assures resource management to achieve practice business goals. Manages practice operations to assure financial viability through service quality and clinical excellence. Assures appropriate IS and communication systems are available to meet practice needs. Administers accounting and financial control systems, accounts receivables and budgets. Utilizes financial and operational principles in daily and long-term practice operations.

• Leadership and Professional Responsibility - Cultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with Director of Practice Operations to facilitate provider understanding and acceptance of good business management. Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education. Exhibits professionalism in dress, style, and manner.

• Patient Experience - Adheres, supports, and embodies WellStar Health Systems mission, vision, and credo. Patient Experience: Embrace and influence patient experience through AIDET and NRC reports. Responsible for meeting patient experience goals through operational effectiveness, patient follow up, and standardization of practices.

• Employee Engagement - The ability to extend and grow trust through leadership behaviors. Human Resource Management - Adheres to WellStar Health Systems policy and procedure regarding overall human resource management and applies such policies and procedures consistently. Demonstrates effective hiring and management of staff. Employee engagement/ performance management, training, and evaluation.

• Compliance and Risk Management - Supports and applies a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures. Upholds all applicable regulatory agency guidelines. Performs other duties as assigned. Complies with all Wellstar Health System policies, standards of work, and code of conduct.