Medical Practice Manager

About the role

The practice is seeking a Medical Practice Manager to lead, improve, and make an impact. The physician leadership team is looking for a proactive, solutions-oriented business partner.

Responsibilities

• Take ownership of day-to-day business and administrative operations.
• Evaluate existing processes and identify opportunities to improve efficiency, communication, organization, and accountability.
• Recommend and implement new processes, systems, policies, and operational best practices.
• Establish meaningful KPIs and reporting to give leadership better visibility into practice performance.
• Serve as the go-to operational resource for physician leadership and staff.
• Manage facilities, equipment, vendors, technology needs, and office resources.
• Lead, support, and develop approximately 20+ non-physician employees, including administrative and clinical support teams.
• Partner closely with team leads across front-office and clinical support functions.
• Manage recruiting, hiring, onboarding, training, performance reviews, scheduling, coverage, and staff development.
• Create an environment where employees feel comfortable communicating concerns, asking questions, and bringing forward ideas.
• Conduct staff meetings and maintain consistent communication across the organization.
• Oversee payroll preparation and coordination with the practice's payroll provider.
• Maintain and improve job descriptions, personnel policies, and employee procedures.
• Prepare and analyze P&L statements, budgets, and financial reports for physician leadership.
• Utilize QuickBooks for financial management and reporting.
• Oversee billing, collections, accounts receivable, accounts payable, and overall revenue cycle performance.
• Analyze the financial impact of staffing and other operational decisions.
• Review fees, reimbursement trends, and industry benchmarks.
• Negotiate with vendors to optimize pricing and service agreements.
• Maintain working knowledge of CPT and ICD-10 coding and their relationship to reimbursement.
• Work directly with commercial insurance carriers and other healthcare payers.
• Review and negotiate payer contracts and reimbursement rates.
• Evaluate reimbursement performance and identify opportunities to improve revenue.
• Help ensure compliance with payer, credentialing, governmental, and applicable regulatory requirements.
• Act as a trusted business partner to physician leadership.
• Bring recommendations and solutions to leadership rather than waiting for direction.
• Provide regular reporting on financial performance, staffing, operational issues, and business priorities.
• Lead projects and initiatives on behalf of the physician partners.
• Establish a consistent communication rhythm between leadership, staff, and the Practice Manager.
• Oversee the effective operation of the practice's EHR and practice management systems.
• Cook up hardware, technology, and vendor support needs.
• Identify opportunities to use technology to streamline administrative and clinical workflows.
• Support reporting, data visibility, and operational decision-making through effective use of practice systems.

Requirements

• Previous medical practice management, healthcare operations, or medical office leadership experience.
• Experience within an independent/private medical practice strongly preferred.
• Strong proficiency with QuickBooks.
• Demonstrated understanding of P&L statements, budgeting, accounts payable, and practice financials.
• Experience overseeing medical billing, collections, accounts receivable, and revenue cycle operations.
• Experience working with and ideally negotiating contracts and reimbursement rates with insurance carriers.
• Working knowledge of CPT and ICD-10 coding.
• Experience leading, hiring, developing, and retaining employees.
• Experience with EHR and medical practice management systems.
• Ability to establish KPIs, improve processes, and bring greater structure to an organization.
• Strong interpersonal and communication skills with the ability to build trust with both physicians and staff.
• A proactive, resourceful leadership style—identify problems, bring forward solutions, and take ownership through implementation.

Qualifications

Not specified.

Skills

• Proactive problem-solving
• Strategic planning
• Financial analysis
• Team leadership
• Communication and collaboration
• Technology integration
• Revenue cycle management
• Insurance and payer management
• Practice management

Benefits

Not specified.

Pay

Not specified.

Schedule

On-site.