Practice Manager

On-Site Requirements

On-Site Location: La Jolla, San Diego, CA
Schedule: Full-Time

Responsibilities

• Clinic Launch & Leadership: Lead the successful launch of the clinic, including site preparation, staff onboarding, and workflow implementation.
• People Management: Hire, train, and manage a team of front office and clinical support staff. Create a culture of accountability, collaboration, and compassionate care.
• Process Development & Improvement: Build and refine processes that enable consistent, high-quality, and efficient service delivery.
• Performance Management: Own key operational and financial metrics; use data to track performance, identify trends, and take actions that will drive clinic results.
• Strategic Planning: Partner with Operations & Finance leadership to develop budgets and prioritize the highest-impact initiatives.
• Growth: Collaborate with our Marketing & Growth teams to support community outreach and referral relationships to grow our patient panel in the market.
• Day-to-Day Support: Provide hands-on support to Medical Assistants and clinicians with administrative and operational tasks as needed.
• Compliance: Ensure full compliance with internal policies, HIPAA, and all federal, state, and local regulations.

Qualifications

• Bachelor’s degree in healthcare administration, business, or a related field
• 5+ years of healthcare operations experience, including 2+ years in a clinic management or leadership role
• Experience successfully launching or scaling a healthcare clinic or program
• Experience managing clinic operating metrics and P&L performance
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, ambiguous, and evolving environment

Preferred but Not Required

• Experience in obesity medicine, primary care, and / or chronic care management
• Experience working in a startup or high-growth healthcare organization
• Familiarity with athenahealth
• Prior experience as a Medical Assistant or clinical support role

Pay & Perks

• MEDICAL, DENTAL, AND VISION INSURANCE
• 401K RETIREMENT PLAN WITH COMPANY MATCH
• UP TO 20 DAYS OF PTO PER YEAR + COMPANY HOLIDAYS
• UP TO 14 WEEKS OF PARENTAL LEAVE (12 FOR NON-BIRTHING PARENTS)

Note

knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.