Jobs · Consulting · Massachusetts

Practice Manager

Berkshire Health Systems · Pittsfield, MA · 1 mo ago
ConsultingFull-time

Definition/Primary Functions

Under the direction of the BFS Director of Operations, the Practice Manager is responsible for the overall administrative and clinical functions necessary to support the day-to-day operations of assigned practice(s). Typically represented by a single practice but potentially with multiple locations, this position will provide administrative coverage at other BFS practice sites as needed.

  • Understand all aspects of assigned area(s), including financial performance, physician compensation (including incentive pay, pay for performance, coding/compliance, and credentialing).
  • Participate in internal and external committees and manage physician relationships collaboratively with physician leadership.
  • Assess, plan, implement, and evaluate all practice site activity.
  • Develop and monitor budgets.
  • Manage fiscal and revenue cycle management, patient satisfaction, provider productivity, EMR implementation and management, and quality performance.
  • Recruit, train, supervise, perform management, corrective action, and schedule staff.

Position Qualifications (Minimum qualifications are required unless stated otherwise.)

  • Experience: Three (3) years supervisory experience or demonstrated leadership role in a healthcare setting required; physician practice experience preferred.
  • Education and Training: Bachelor’s degree in Business or healthcare preferred.
  • Licenses, Certifications & Registrations: N/A
  • Other Requirements:
    • Knowledge of professional services/billing/coding.
    • Knowledge of clinical quality improvement indicators.
    • Understanding and knowledge of Practice workflow, re-design, EMR, operations, and integration of hospital-based services.
    • Ability to manage staff and processes related to general administrative and operational systems.
    • Understanding of clinical functions relative to a physician office practice.
    • Strong interpersonal and communication skills.
    • Knowledge of budget development and productivity information.
    • Strong computer skills and knowledge of Windows-based and Microsoft Office environments and other applications.
    • Demonstrated leadership and team-building skills.
    • Valid drivers license and reliable transportation in order to commute to other practice sites.

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