Practice Manager

The Practice Manager

The Practice Manager (PM) oversees all aspects of the location's business operations. As a team leader at a "people first" organization, the PM guides their team through development programs including coaching, mentoring, and performance management. The PM ensures memorable patient experiences, drives top line sales, increases margins, controls payroll expenses, and enhances profitability to meet the company's business objectives.

• Guides team through development programs of coaching, mentoring, and performance management
• Ensures memorable patient experiences and drives top line sales
• Controls payroll expenses and increases profitability
• Works directly with staff and OD partners to provide professional eye exams and medical services, quality product selection, acceptance of vision insurance plans, and remarkable patient service
• Builds an effective team that works collaboratively to achieve results
• Identifies and selects top talent that aligns with AEG's values and has the ability to recruit for long-term sustainability
• Works closely with District Manager to achieve and exceed financial plans for the practice
• Learns quickly and adapts to new problems, working to solve creatively
• Shares best practices within the AEG platform and develops others
• Ensures daily sales are reviewed and identifies gaps to close them
• Protects the company through loss prevention
• Partners with Human Resources to ensure employees are committed to the handbook guidelines

Requirements

• 3-5 years of professional setting background with leadership capacity
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent Verbal and Written Communication Skills
• Optician Certification preferred

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD Vision Service Plan
• Employee Vision Discount Program
• HSA/FSAP
• TOPaid Holidays