Practice Coordinator 3 TEP Ortho

Responsibilities

• New Patient Scheduling And Processing
• Advanced New Patient Scheduling And Coordination
• Surgery Scheduling And Advanced Surgery Scheduling
• Revenue Cycle
• Administrative And Patient Care Coordination
• Environmental Responsibilities, General Performance, And Customer Service Outreach
• Lead Role Duties

Qualifications

• High School graduate or equivalent with four years related experience
• College degree and 6 months related experience
• Equivalent combination of education and experience
• Experience with in-person client service
• Scheduling patients
• Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel)
• Proven ability to navigate through multiple patient records systems
• Able to sit at a computer terminal with telephone headphones for extended period of time
• Able to analyze situations, prioritize, and develop solutions and make recommendations
• Able to work with minimal supervision
• Able to use good judgment and work independently, at times under the pressure of deadlines
• Able to access situations prioritize workload, develop solutions and make recommendations
• Excellent customer service and communication/interpersonal skills, both over the telephone and directly
• Able to sit at a computer terminal with telephone headphones for extended periods of time
• Basic math skills required
• Proven ability to deal with a wide variety of individuals
• Excellent organizational and problem-solving skills
• Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
• Demonstrated administrative/office coordination skills
• EPIC/APeX strongly preferred
• Experience in healthcare, including patient scheduling, insurance verification, and medical record data abstraction
• Experience in ambulatory settings
• Prior experience with appointment, ancillary service, or surgical scheduling