Practice Coordinator 3

Responsibilities

• Demonstrates innovation and flexibility regarding the modification of tasks or workflows within assigned duties and job functions
• Performs other duties as assigned
• Other clerical duties as assigned.

Requirements

• High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience
• Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable
• Strong computer skills, including basic keyboarding skills, and experience with at least two Office type software programs (i.e., Outlook, Word and Excel)
• Proven ability to navigate through multiple patient records systems
• Able to sit at a computer terminal with telephone headphones for extended period
• Able to analyze situations, prioritize, and develop solutions and makes recommendations
• Able to work with minimal supervision
• Able to use good judgment and work independently at times under the pressure of deadlines
• Able to access situations prioritizes workload, develop solutions and make recommendations
• Excellent customer service and communication/interpersonal skills, both over the telephone and directly
• Able to sit at a computer terminal with telephone headphones for extended periods of time
• Basic math skills required
• Proven ability to deal with a wide variety of individuals
• Able to deal sensitively and effectively with patients
• Excellent organizational and problem-solving skills
• Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
• Demonstrated administrative/office coordination skills
• Demonstrated knowledge of medical practice terminology

Qualifications

• High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience
• Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable
• Strong computer skills, including basic keyboarding skills, and experience with at least two Office type software programs (i.e., Outlook, Word and Excel)
• Proven ability to navigate through multiple patient records systems
• Able to sit at a computer terminal with telephone headphones for extended period
• Able to analyze situations, prioritize, and develop solutions and makes recommendations
• Able to work with minimal supervision
• Able to use good judgment and work independently at times under the pressure of deadlines
• Able to access situations prioritizes workload, develop solutions and make recommendations
• Excellent customer service and communication/interpersonal skills, both over the telephone and directly
• Able to sit at a computer terminal with telephone headphones for extended periods of time
• Basic math skills required
• Proven ability to deal with a wide variety of individuals
• Able to deal sensitively and effectively with patients
• Excellent organizational and problem-solving skills
• Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
• Demonstrated administrative/office coordination skills
• Demonstrated knowledge of medical practice terminology

Skills

• Innovation and flexibility
• Keyboarding skills
• Office software proficiency (Outlook, Word, Excel)
• Navigating patient records systems
• Customer service and interpersonal skills
• Problem-solving and organizational skills
• Writing and editing skills
• Administrative coordination
• Medical practice terminology

About the Team

The UCSF Orthopedic Institute Faculty Practice is a leading center for advanced musculoskeletal care, offering expert diagnosis, treatment, and rehabilitation for patients with orthopedic conditions. Staffed by a team of renowned faculty physicians, the practice provides personalized, evidence-based care, utilizing the latest techniques and technologies to optimize patient outcomes. In addition to clinical excellence, the faculty is committed to advancing orthopedic research, training the next generation of specialists, and improving the overall quality of musculoskeletal health for diverse communities.