Practice Coordinator

About the role

Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers.

Responsibilities

• Manage the administrative functions for a team of 500-600 patients and 3-5 physicians, nurse practitioners and physician’s assistants
• Ensure the care needs of a complex, homebound patient population are met by providing exceptional customer service, coordinating timely visits, and demonstrate superior communication across care teams
• Build trusted relationships with internal and external stakeholders including physicians, partner community leadership, patients and families, and Bloom senior leadership
• Own team performance measures that translate to exceptional patient outcomes, including provider productivity, patient satisfaction, and timely answering of calls
• Demonstrate superior time management and prioritization skills by balancing competing demands including referrals, visit, records and supply requests
• Ensure patients are seen in a timely fashion as requested by providers, nurses, and incoming requests
• Build efficient provider schedules to ensure all patients are seen within most effective driving route
• Create provider schedules
• Answer incoming phone calls
• Confirm appointments
• Schedule urgent appointments
• Process incoming electronic faxes
• Process provider requests for patient records
• Order DME for patients as requested by providers
• Order oxygen for patients as requested by providers
• Sending referrals to specialists, home health or hospice as requested by providers
• Demonstrate superior communication across care team

Requirements

College degree required

Skills

• Strong leadership skills
• Strong computer skills
• Ability to multi-task at a very high level
• Strong problem-solving abilities
• Excellent phone/customer service skills
• Familiarity with EMR software a plus (eCW preferred)

Benefits

100% covered employee Health, Dental and Vision insurance

401K

Employer paid Basic Life and AD&D policies

2 weeks PTO & 7 paid holidays

The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $25.00 - $27.00 per hour and other benefits.

Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.