Practice Coordinator

About the role

The Practice Coordinator plays a crucial role in supporting the operations and coordination of clinical activities within Core Clinical Partners' practice locations. Reporting to the Medical Director and Director of Operations, this position serves as a key liaison between clinicians, patients, and various internal and external stakeholders.

Responsibilities

• Assists with scheduling functions, ensuring accurate reflection of time worked and acting as a liaison between scheduler and providers.
• Manages projects at the practice level, including information gathering, timeline management, task delegation, and communications.
• Collaborates with the revenue cycle team to identify and obtain missing charts, physician documentation, and other necessary information for coding and billing.
• Collaborates with the credentialing team on new hire credentialing needs and credential maintenance, serving as a liaison to gather and communicate documentation.
• Partners with hospital personnel for new provider orientation and training.
• Facilitates provider interviews, arranging schedules, providing tours, securing interview rooms, and managing logistics.
• Assists with patient complaints by documenting issues and forwarding them to the site medical director or hospital personnel as necessary.
• Coordinates stakeholder meetings on a regular and ad hoc basis.
• Administers company and client policies and procedures consistently and promptly.
• Serves as administrative support for the Medical Director and Director of Operations.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED required.
• Prior operations or administrative experience in the healthcare industry.
• Experience with MS Outlook, Word, and Excel.
• Experience with MS Teams, scheduling software, and credentialing software preferred.

Qualifications

• Proficient in Microsoft Office with the ability to effectively navigate job-related software for credentialing, scheduling, and other functions.
• Familiarity with healthcare jargon and terminology.
• Utilizes independent judgment in determining areas of collaboration, escalation, and autonomy.
• Collaborates with professionals both internally and externally to the company and across different geographic locations.
• Identifies and executes opportunities for improvement.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Manages competing priorities and works effectively in a fast-paced environment.
• Navigates information flow in a timely and accurate manner.
• Exhibits a growth mindset and team-oriented behaviors.

Benefits

Core Clinical Partners offers a competitive benefits package that includes:

• Health insurance
• Flexible spending accounts
• Retirement savings plan
• Employee assistance program

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate clinical needs.

Equal Opportunity Employer

Core Clinical Partners is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and comply with all applicable laws.