Practice Administrator - Independent Contractor

About the role

Healing Hearts Counseling Service is seeking a Practice Administrator to support the daily operations of their growing outpatient mental health practice. This is an opportunity to become part of a mission-driven organization committed to helping individuals, couples, and families transform their life's narrative while building operational systems that support exceptional client care.

Responsibilities

• Cook up client scheduling and provider calendars
• Answer client phone calls, emails, and text messages
• Check insurance eligibility and benefits
• Support insurance claims follow-up and denials
• Help with provider credentialing and CAQH maintenance
• Keep electronic and physical records organized
• Maintain Google Drive and administrative systems
• Assist with recruiting and provider onboarding
• Help improve workflows and handle operational projects
• Protect client confidentiality and comply with HIPAA

Requirements

• Minimum of 2 years of experience in behavioral health administration, healthcare administration, medical office administration, insurance verification, medical billing, credentialing, executive administration, or practice operations; OR
• Minimum of 3 years of progressively responsible administrative experience supporting a fast-paced professional office requiring organization, communication, customer service, and independent problem-solving.

Preferred Experience

• Experience in behavioral health, mental health, healthcare administration, medical office administration, practice administration, healthcare operations, insurance verification, medical billing, claims management, provider credentialing, CAQH, HIPAA compliance, executive administration, and technology.

Who Thrives at Healing Hearts

• Natural problem solvers
• Communicators who proactively share ideas
• People who take pride in helping others succeed

Compensation

Independent Contractor (1099) - Approximately 20 hours per week - Starting at $18.00 per hour, based on experience. Opportunity to grow with the organization as responsibilities expand.

How to Apply

Please submit your resume and cover letter to hello@healingheartscs.com. Your cover letter should address: What attracted you to this position? What experiences have prepared you for this role?

Complete application and pre-screen questions at: https://zurl.to/myzb

Qualified applicants will participate in a structured interview process that includes professional judgment and situational interview questions.

Join Us: If you're looking for more than a job—if you're looking for an opportunity to help build an organization that serves people with excellence while growing professionally alongside a mission-driven team—we encourage you to apply.

Healing Hearts Counseling Service is an Equal Opportunity Organization committed to creating a respectful, inclusive, and professional workplace.