Jobs · Human Resources · Arkansas

Power, Pulp, and Woodyard Training Coordinator

Domtar · Ashdown, AR · 6 days ago
Human ResourcesFull-time

Position Summary

The Training Coordinator is responsible for the development, implementation, and execution of training programs supporting Woodyard, Pulp, and Power operations. This role ensures training systems are effective, compliant, and aligned with operational needs by integrating formal training processes, on-the-job training (OJT), and qualification systems. The position serves as a bridge between leadership, subject matter experts, and the hourly workforce, ensuring workforce readiness, skill development, and compliance.

Key Responsibilities

  • Manage training programs, analyze needs, and establish priorities.
  • Cook orientation, field training, and hands-on learning.
  • Cook qualification processes including task verification and support board reviews.
  • Administer learning management system(s) to include user setup, course assignments, and progress tracking.
  • Maintain accurate and complete employee training records and documentation.
  • Establish metrics to evaluate training effectiveness, identify skill gaps, and implement improvements to training programs and materials.
  • Ensure compliance with safety, environmental, and corporate training requirements.
  • Cook knowledge transfer from subject matter experts into standardized training materials and job instruction.
  • Develop and maintain up-to-date SOPs, manuals, and training materials. Ensure field training aligns with documented procedures, standards, and expectations.
  • Serve as supervisor for hourly training leaders and support leadership with coaching.
  • Supervise structured training programs and qualification processes.
  • Communicate training progress and qualification status to leadership, Human Resources, and schedulers.

Qualifications

  • Education & Professional Experience: Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or related field (or equivalent experience); Minimum of 2–5 years of experience in training coordination, Learning & Development, or Human Resources support, preferably in a manufacturing or industrial environment.
  • Experience: Minimum of 2–5 years of experience in a manufacturing or mill environment with strong knowledge of processes, safety standards, and regulatory requirements; Knowledge of operational workflows and ability to align training with production needs; Understanding of manufacturing processes, safety standards, and regulatory requirements (e.g., OSHA or equivalent); Experience supporting hourly workforce training, onboarding, or skills development initiatives; Ability to align training with operational workflows and production needs.
  • Skills & Competencies: Training Program Coordination, Communication & Stakeholder Collaboration, Coaching & Influence, Analytical Thinking & Decision-Making, Operational & Business Acumen, Planning, Organization & Prioritization, Execution & Results Orientation, Attention to Detail & Process Management.

Working Conditions

  • Work is performed in a combination of office and industrial mill environments, with regular time spent on the production floor.
  • Exposure to high noise levels, heat, humidity, dust, and moving machinery; appropriate personal protective equipment (PPE) is required.
  • Requires the ability to walk, stand, climb stairs, and navigate large industrial areas for extended periods.
  • Must be comfortable working around manufacturing equipment, chemicals, and pulp processes in compliance with safety standards.
  • Work environment is fast-paced and production-driven, with shifting priorities based on operational needs.
  • May require flexibility in schedule, including early mornings, evenings, or occasional weekend support to accommodate multiple shifts.
  • Interaction with hourly and salaried employees across departments in a dynamic team environment.
  • Adherence to all safety policies, procedures, and regulatory requirements is mandatory.

Skills & Competencies

  • Training Program Coordination: Ability to plan, schedule, and manage training activities to ensure timely and effective delivery aligned with operational needs.
  • Communication & Stakeholder Collaboration: Strong verbal and written communication skills with the ability to collaborate across departments and build effective working relationships.
  • Coaching & Influence: Ability to support learner development, reinforce expectations, and influence others to drive engagement and accountability.
  • Analytical Thinking & Decision-Making: Ability to assess training needs, evaluate effectiveness, and make data-informed decisions to improve outcomes.
  • Operational & Business Acumen: Understanding of manufacturing or mill operations with the ability to translate business requirements into practical training solutions.
  • Planning, Organization & Prioritization: Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
  • Execution & Results Orientation: Proactive, action-oriented approach with a focus on delivering high-quality training support and achieving measurable results.
  • Attention to Detail & Process Management: High level of accuracy in tracking training data, maintaining records, and ensuring compliance with processes and standards.

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