TRAINING COORDINATOR

About RHD

For more than 53 years, RHD has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

What You'll Do

In this role, you will direct the daily activities of adolescent males in programming utilizing acceptable behavioral management principles. Must have the ability to exercise independent judgment in crisis situations.

• Implement and ensure adherence to standardized training curriculum, including New Hire Orientation process, across state and service line
• Maintain, update, and develop curricula, content, and training materials as necessary
• Implement standardized procedures for tracking all training within Relias and ensuring accurate documentation is maintained in employee files
• Review training compliance data, including corrective action plans, to ensure regulatory training compliance of all programs in the region
• Facilitate training sessions as needed to support Service Line / State training goals
• Provide feedback to program management regarding new employees' performance in New Hire Orientation
• Communicate regularly with program management regarding staff training needs and training compliance
• Collaborate with Corporate Training and Education team to ensure high quality of training content, development of supplemental program specific content, and effective use of Relias for training tracking and reporting needs
• Required to travel to each location for which they are responsible on a consistent basis
• Performs other essential duties and functions as assigned by the QA/IM Compliance Manager on a monthly basis
• Assist programs with licensing and certifications of staff in order to meet funder regulations
• Ensures that federal and state compliance training requirements are met for state surveys
• Identify inconsistencies in each program related to training requirements and needs, streamlining processes related to onboarding of new hires, standardization of training where appropriate
• Disseminates monthly KPI and training reports to QA/IM Compliance Manager and Executive State Director
• Assist programs with operational tasks and oversight as assigned

Qualifications

Education and Experience Required:

• High School Diploma/GED Equivalency required, bachelor's degree preferred
• Minimum of 3 years' experience delivering training, developing training content, and knowledge of adult learning principles
• 1-3 years of experience in an IDD/BHH/Human Services environment preferred
• Comfortable facilitating training for large groups (up to 20 people)
• State Background Check clearance required with initial and quarterly checks completed
• Required to have and maintain a Training Certification in MANDT, First Aid, and CPR training
• Possess and maintain a valid Driver's License
• Ability to quickly learn new technology systems and tools
• Intermediate computer skills, including use of MS Office and virtual training delivery platforms
• Excellent written and oral communication skills
• Excellent interpersonal and relationship-building skills, self-awareness, and emotional intelligence
• Ability to organize/prioritize work and manage multiple tasks/projects effectively
• Maintain an open and approachable demeanor and provide excellent service to internal clients, employees, stakeholders, and external partners

Physical Requirements

• Ability to stand, walk, bend, and assist individuals as needed
• Ability to perform essential job functions with or without reasonable accommodation

Pay

• Salary: $55,000/annually
• DailyPay Available

Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training
• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines