Post Sales Engineer - Remote

Responsibilities

• Collects wastewater influent and effluent data.
• Reviews existing designs and recommends process changes.
• Troubleshoots existing wastewater processes.
• Works closely with R&D to communicate customer feedback.
• Speaks at conferences or authors papers promoting Orenco technologies.
• Writes and creates case studies summarizing observations and data from existing Orenco systems.

Culture/Safety

• Maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture.
• Conducts all work in a safe manner.

Selling

• Increases sales and improves the overall customer experience.
• Provides value-add product recommendations to stakeholders.
• Educates external stakeholders.
• Learns and demonstrates effective use of Integrity Selling.
• Coordinates with other company staff to address problems with existing wastewater systems.
• Speaks at conferences or authors papers promoting Orenco technologies.
• Writes and creates case studies summarizing observations and data from existing Orenco systems.

Leading

• Demonstrates leadership within the Systems Engineering Department.
• Mentors and helps train staff within the systems engineering department.
• Provides process training to systems engineers, sales staff, and external clients.
• Participates in meetings and contributes ideas and opinions.
• Improves methods for internal and customer-facing processes.
• Volunteers and participates in team, department, and organizational initiatives.
• Coordinates with various departments within Orenco regarding team initiatives and objectives.
• Sets and strives to complete annual personal development goals.

Systems Engineering Support

• Assists with the project management of commercial and municipal collection and/or treatment opportunities.
• Provides observations, data, and feedback from existing systems.
• Supports research projects.
• Supports in the commissioning of commercial and municipal collection and/or treatment systems.

Post-Sales Support

• Assists the post sales group with troubleshooting existing treatment processes.
• Creates protocol and solicits operating data from existing wastewater treatment processes.
• Makes recommendations to Systems Engineering and R&R regarding design revisions.
• Travels to existing treatment systems as necessary to troubleshoot, solicit feedback, and/or collect data.
• Evaluates operating protocols and optimizes Orenco O&M requirements.

Qualifications

• A Bachelor of Science in Engineering degree or higher is required.
• PE registration is a plus.
• A minimum of five years' experience in wastewater process design or manufacturing.
• Graduate level education can be substituted for experience.
• MBBR and/or attached growth wastewater process experience preferred.
• Above average organizational skills are required.
• Ability to communicate in a professional, courteous, customer service-oriented manner.
• Exceptional verbal and written communication skills are required.
• Ability to give technical presentations to a large audience.
• Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels.
• Competent ability with applications such as word-processing, spreadsheets, and email.
• Willingness and ability to travel a minimum of 10% of the work time.