Sales Engineer (Fully Remote)

Description

Have you ever wondered what it's like to work at a place where company culture is really important? Well, at Ahaus, it's the lens through which we view everything we do. In addition to great wages and benefits, we offer a supportive, family-first work environment that you won't find anywhere else.

About the role

We're looking for a Sales Engineer to cover outside sales of custom automation, robotics, machining & engineering solutions in our Southwest US territory – someone, with a little help in getting acclimated, who can hit the ground running. This territory includes Arkansas, Kansas, Louisiana, Missouri, Oklahoma, and Texas.

Responsibilities

• Identifying opportunities with new and existing customers and closing new business while achieving profitability goals.
• Following the company’s process for communicating project requirements to all internal stakeholders so that we create accurate and competitive quotes and deliver successful projects.
• Consulting with customers and executing account management plans to build good, long-term relationships and earn repeat business.

Qualifications

• Interpersonal Responsibilities: Shares information and best practices with peers and assists with developing solutions for meeting customer requirements, troubleshooting issues and serving as a sounding board.
• Operational Responsibilities: Develops and implements account plans to identify and act on opportunities with current customers and expand Ahaus’ presence within the account.
• Qualifies customer needs, identifies and establishes working relationships with key influencers and positions Ahaus as a viable partner.
• Partners with independent manufacturing representatives, serving as a technical resource and providing assistance with qualifying customer requirements and moving opportunities through the sales process.
• Works closely with engineering and manufacturing to understand capacities, technical capabilities and production scheduling for servicing existing and/or potential customers.
• Coordinates the flow of information between the customer and engineering as part of the process for clarifying project requirements and capturing all relevant design details for quote development.
• Communicates initial project concept and ensures the customer’s scope of work is clearly understood.
• Participates in project launch meetings and ensures scope of work, specifications, and customer requirements are handed off to production and all internal check offs completed.
• Maintains customer project and assists with resolving escalated issues as required.
• Utilizes Salesforce customer relationship management software to report on the sales funnel, account plans and opportunities projected to close.
• Provides accounting purchase order details including scope of work, terms and conditions for delivery, shipment and payment, and customer contact information.
• Aids in following up on past due accounts and collection of payment.