Post-Closing Specialist

About the role

We are looking for a detail-focused Post-Closing Specialist to join a contract assignment in Austin, Texas. This opportunity supports a high-volume mortgage documentation project centered on clearing outstanding post-closing items and bringing aged files to completion. The ideal candidate is comfortable working independently, and maintaining precise records in a production-driven environment.

Responsibilities

• Oversee a designated pipeline of post-closing files and identify unresolved documentation needed to complete each record.
• Contact title companies, settlement partners, attorneys, and other vendors to obtain missing collateral and trailing documents in a timely manner.
• Track follow-up activity through organized schedules, status updates, and escalation steps to help move delayed files toward resolution.
• Examine incoming documents such as final title policies, lien releases, and related records to confirm they meet post-closing standards.
• Raise unresolved issues or repeated vendor delays to leadership when additional intervention is required.
• Maintain accurate daily reporting on production volumes, file status, and outstanding inventory.
• Handle a large caseload while meeting established expectations for quality, turnaround time, and consistency.
• Support remediation efforts tied to aged inventory and document recovery initiatives as project needs evolve.

Requirements

• Prior experience in mortgage post-closing, loan operations, collateral documentation, trailing documents, or a comparable mortgage support function.
• Working knowledge of final title policies, lien releases, and other common post-closing documentation requirements.
• Strong verbal and written communication skills for coordinating with third-party vendors and business partners.
• Proficiency with Microsoft Excel and data-entry or tracking systems used to monitor file progress.
• Ability to organize competing priorities, manage multiple files at once, and work with minimal supervision.
• High level of accuracy, strong attention to detail, and dependable follow-through on outstanding items.

Qualifications

• Background in title, escrow, closing support, document curing, or related operational environments is preferred.