Post Closing Specialist

Job Summary

Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. We are currently seeking a Post-Closing Specialist to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.

Core Values

• Integrity
• Accountable & Dependable
• Team Centric
• System & Process Oriented
• Service Ethic
• Efficiency - Risk Management & Compliance

Responsibilities

• Conduct phone calls with external parties including title companies and attorneys
• Collaborate across departments with the Loan Processing team to ensure compliance
• Communicate with title companies via email regarding outstanding trailing documents
• Maintain and log received trailing documents in Salesforce and save in All Loans File (ALF)
• Create and record assignments of mortgage
• Track & clear post-closing exceptions
• Upload information to secondary market buyers and warehouse lenders
• Document loan packages to custodians, clear exceptions, and coordinate with team members remotely
• Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience
• Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes
• Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management

Requirements

• 5+ years of experience within the mortgage industry, ideally in Post Closing
• Strong proficiency with Salesforce and Microsoft Office Suite, with emphasis on Excel
• Prior experience with AI tools is a plus

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off