Post Closing Specialist

Job Responsibilities

• Obtain daily suspense reports from investor’s sites to identify loans that have been suspended for purchase.
• Document notification of suspense information in the system, logging the date of the first condition issued on the loan daily upon receipt of the suspense condition and the suspense(s) cure by date.
• Review and obtain clarity from the investor when needed to determine the suspense item and what the investor is looking for to cure defect.
• Review the closed loan file to determine if suspense item(s) are already in the loan file.
• Collaborate with internal and external departments and the clients to obtain documentation needed to cure suspense items timely.
• Log documentation received and upload all suspense documentation promptly to investor sites for review and purchasing of the loans.
• Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received.
• Notify management on any issues of salability at an investor.
• Monitor time of loans on the warehouse lines and advise Post Closing Manager of those at potential risk for curtailment from the warehouse.
• Monitor a pipeline to ensure all loans shipped are either conditioned or purchased on time.
• Maintain knowledge of agency and investor guidelines and overlays.
• Meet goals for monthly purchased loan as determined by management.
• Prepare and provide Post Consummation Closing Disclosures and refund checks as needed following regulatory guidelines.

Qualifications And Skills

• Bachelor’s degree and/or equivalent combination of education/experience.
• Minimum of 3 years’ experience in mortgage closing and/or post-closing activities, with an extensive knowledge of regulatory and investor guidelines for various loan programs.
• Excellent attention to detail and decision-making skills.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite.

Benefits

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.