Post Closing Doc Coordinator

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender offering Wholesale, Correspondent, Renovation, and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve clients nationwide and is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients.

About the role

This full-time, non-exempt position reports to the Final Docs Supervisor and has no supervisory responsibilities. The Post-Closing Doc Coordinator is responsible for accurately obtaining, reviewing, and delivering trailing documents to the necessary parties. The role requires exceptional research skills, the ability to work under pressure, and strong multitasking in a fast-paced environment.

Responsibilities

• Pulls reports from the LOS/vendor to identify aged trailing documents currently outstanding with investors/servicers.
• Requests aged or needed trailing documents from clients and title/attorney closing agents, following up in a timely manner.
• Works with investors, internal departments, and settlement/attorney offices to cure defects found in the mortgage/Deed of Trust or Final Title Policy, including re-recording if needed.
• Collaborates with team members on projects.
• Performs data entry in the LOS by marking documents appropriately.
• Delivers documents to investor/servicer in a timely manner.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Mortgage lending experience a plus.
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook).
• Experience with Microsoft Excel, Word, and Outlook.
• Mortgage loan document knowledge and title work experience a plus.
• Proficiency with reports for reconciling data and management.
• Capability of handling and meeting deadlines, and prioritizing in a fast-paced environment with heavy volume.
• Ability to communicate effectively with department and clients.

Work Environment

This is a remote, full-time position.

Pay

Estimated rate of pay: $19.00 per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Life and pet insurance.
• Additional benefits such as Accident, Hospital, and Critical Illness insurance.
• Flexible spending accounts.
• Variety of discounted services.