Portfolio Manager - HOA | Austin

About the role

We're seeking a well-seasoned Portfolio Manager. As a Portfolio Manager, you will provide leadership and oversight for multiple communities within your assigned portfolio, ensuring operational efficiency, financial performance, regulatory compliance, and outstanding customer service. This is a highly visible role that combines property management expertise, team leadership, financial oversight, and client relationship management.

Responsibilities

• Provide leadership and operational oversight for a portfolio of residential communities.
• Partner with Boards of Directors, General Managers, and internal departments to achieve community and company goals.
• Support budgeting, financial planning, and ongoing fiscal management for assigned properties.
• Drive operational excellence by implementing best practices, standard operating procedures, and continuous process improvements.
• Lead, coach, and support on-site management teams, including hiring, training, performance management, and staff development.
• Ensure communities operate in compliance with governing documents, company policies, and applicable regulations.
• Build and maintain strong relationships with Board members, residents, vendors, and internal stakeholders.
• Attend Board meetings, budget meetings, annual meetings, and other community events as needed.
• Assist with community transitions, new account onboarding, and strategic initiatives.
• Identify operational challenges and implement effective solutions to improve performance and resident satisfaction.

Requirements

• Minimum of 5 years of property management, community association management, or related business leadership experience.
• Strong understanding of community operations, financial management, budgeting, and customer service.
• Proven ability to lead, coach, and develop high-performing teams.
• Excellent communication, relationship-building, and conflict-resolution skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Working knowledge of accounting principles and financial reporting preferred.
• Experience working with Boards of Directors, HOAs, condominiums, or community associations is highly preferred.
• Professional designations such as CMCA, AMS, or PCAM are a plus.

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Retailment Plan
• Paid Time Off (PTO)
• 401(k)