HOA Portfolio Manager

About the role

We are launching a new HOA Management function and seeking a founding manager of HOA Management to build it from the ground up.

Responsibilities

• Conduct a portfolio-wide audit of existing HOA relationships, governing documents, violation history, and risk exposure to establish a baseline
• Design and stand up a centralized system (and select supporting tools/software) to track HOA status, violations, fines, board relationships, and key dates across all properties
• Define processes, escalation paths, and service-level standards for HOA compliance and dispute resolution where none currently exist
• Establish the department's charter, scope, and interfaces with Legal, Operations, Owner Relations, and Acquisitions
• Build the business case and, as volume warrants, hire and develop a team to support the function's growth
• Serve as the primary liaison between the company and HOA boards, property management companies, and community associations across all markets
• Track, interpret, and ensure compliance with HOA governing documents (CC&Rs, insurance obligations, bylaws, rules & regulations) as they apply to short-term/vacation rental use
• Maintain relationships with HOA boards and management companies to reduce friction and support long-term operating stability
• Represent the company at HOA board meetings, hearings, and community events, in person and virtually
• Lead resolution of HOA violations, fines, and disputes, coordinating with Legal, Operations, and Account Management as needed
• Develop playbooks and training materials for regional/field teams on HOA compliance best practices
• Partner with Acquisitions/Growth teams to assess HOA-related risk during property underwriting and onboarding
• Report regularly to senior leadership on portfolio-wide HOA risk, trends, and progress building out the function

Requirements

• 7+ years of experience in HOA management, community association management, property management, or related field; multi-state portfolio experience strongly preferred
• CMCA, AMS, or PCAM certification a plus (or willingness to obtain)
• Working knowledge of state-specific HOA/community association statutes and short-term rental regulatory frameworks
• Demonstrated ability to manage competing priorities across a large, geographically dispersed portfolio
• Strong negotiation and relationship-management skills with HOA boards, management companies, and legal counsel
• Excellent written and verbal communication skills; comfortable presenting to boards and executive leadership
• Highly organized, self-directed, and comfortable operating in a remote, fast-paced environment
• Willingness and ability to travel approximately 50% of the time, including some evenings/weekends for board meetings

Qualifications

Salary range of $80,000-100,000 per year, dependent on skills and experience

Skills

Not specified

Benefits

Not specified

Pay

$80,000-100,000 per year, dependent on skills and experience

Schedule

Remote